The Employee and Family Assistance Program (EFAP) is a confidential and voluntary counselling support service that provides you and your family with the help you need to resolve a wide range of personal, work, health or life issues.
Access the GreenShield+ platform
Sign-up to GreenShield+
To access the integrated health services and wellbeing offerings through GreenShield Health, eligible faculty and staff will need to login to the GreenShield+ platform.
- Go to app.greenshieldplus.ca/en/sign-up
- Select “Through an Employer or Organization”
- If your family member is signing up, they will select “Through a family member”, and then provide their email. They will then follow the same steps below.
- Select “I have an Organization Code”
- You will then need to enter and verify the email address you will use to access the platform
- Our Organization Code is: UBC
- Follow the steps to register. You will need your UBC Employee ID
If you need more assistance signing in GreenShield has more instructions on their Help Centre.
If you have questions about our new EFAP provider, please send them to efap.info@ubc.ca.
GreenShield+ App
If you want to access our EFAP on the go, you can also download the GreenShield+ app for Apple and Android.
Other integrated health services
In addition to counselling support through EFAP, the GreenShield+ (GS+) platform offers several health services to help you find the right level of care for your health journey. Whether you are trying to nurture your wellbeing, navigate a life-changing event, or you are reacting to a crisis you will be able to explore resources and support through our EFAP and GS+ platform.