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In-depth: Claims Requiring Pre-approvals

In the summer 2019 issue of Viewpoints, we mentioned that we would expand on the topics of Prior Authorization (which refers to Extended Health coverage), and Predetermination (which refers to Dental coverage).

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2019 Tax Receipts

Every year, tax receipts are issued to retirees who pay their own extended health and/or dental premiums.

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Submit Your Extended Health Claims

Any extended health medical claims incurred in 2018 must be received by Sun Life by Dec. 31, 2019.

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2020 Sun Life Rates

Each year, the Sun Life Extended Health and Dental plans are reviewed with UBC’s benefits consultants to determine the appropriate premium rates to support claim costs expected for the upcoming year.

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In This Issue (November 2019)

Hello RSB plan members! In this winter edition of Viewpoints, we bring you several important articles and reminders.

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Travelling This Summer?

If you are enrolled in the Sun Life Extended Health plan, emergency medical travel insurance is included with your benefits. This does not include coverage for lost luggage or trip cancellation.

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Rediscover Your UBC Community

Whether you are retired from UBC or continue to work on campus, you are a part of the university community. We encourage you to stay connected by checking out the various activities that you can access at UBC free of charge or by donation.

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Frequently Asked RSB Questions

In this issue, we address two frequently asked questions that we receive from RSB plan members: how to request a copy of your medical and dental history online, and how to update your plan information.

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Claims Requiring Pre-approvals

For medical services and equipment in excess of $5,000, a pre-authorization is required. Please refer to page 18 of the Policy Booklet (2017 edition).

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