Mental health benefits for Indigenous faculty and staff through Noojimo Health

Noojimo Health is an Indigenous-owned organization that provides culturally safe and timely virtual mental health services, delivered by an Indigenous care provider for Indigenous people.  

Noojimo Health is available through UBC’s Employee and Family Assistance Program (EFAP) provider, GreenShield Health. This service is free and confidential for all eligible faculty, staff, and eligible dependents who identify as Indigenous.  

Noojimo means "to heal" in Anishinaabemowin 

Noojimo Health offers a range of supports through a circle of Indigenous health professionals who help individuals feel heard, seen, and supported on their healing journey. Services include: 

• Individual Counselling (for Youth and Adults)
• Group & Family Counselling
• Employee & Family Wellness Support 

To explore specific areas of counselling focus, visit: Healing on Your Path to Wellness. 

An important note about coverage: NIHB Coverage & Direct Billing 

Many of Noojimo Health’s clinicians are registered providers for the Non-Insured Health Benefits (NIHB) program. The NIHB program covers up to 22 hours of counselling annually for eligible First Nations and Inuit clients. Noojimo will bill NIHB first, before billing GreenShield Health.  

Individuals are asked to mention what they are eligible for when connecting with Noojimo. 

Accessing Noojimo Health 

To ensure you can access unlimited support through Noojimo Health, please sign up for our free and confidential EFAP: GreenShield+. Once you have access to GreenShield, you can access this service under “Indigenous Mental Health” under the “Health Ecosystem” on the homepage (or follow these directions). 

Navigating these systems can be confusing. Noojimo Health recommends you contact their Office Auntie at 1-833-277-5678 if you need more assistance.