Benefits for UBC Hiring Solutions employees

UBC Hiring Solutions Probation Completion Process

Employees who are new to UBC Hiring Solutions serve a probationary period of 66 worked days of accumulated service, which helps to determine the suitability of the new employee to the University.

Near the end of the 66 worked days, our Client Relations and Staff Engagement Manager, Wendy Kutasiewich, will contact you for a probationary interview.  During the interview, we will give and receive feedback and discuss any future plans you might have. In the meantime, please contact Wendy if you have any concerns about the assignment you have been given.

Please note: before we contact you to schedule a meeting, we need to collect feedback from your assignments. We ask for your patience while we gather all this information.


Once you have completed your 66 worked day period, you can apply for benefits offered to UBC Hiring Solutions employees. You do not need to wait for a probationary interview to apply for benefits. Please note that you will not be automatically enrolled in benefits; you will need to apply.  You will receive a detailed e-mail closer to the end of your 66 worked days if you are eligible for UBC Hiring Solutions benefits.

Please note that you become eligible for benefits (♦ see benefit entitlements) on the first day* of the month following the end of your 66 worked day period.  e.g, if your 66th worked day falls March 2-31, you become eligible for benefits as of April 1, meaning that the effective start date of your benefits is April 1 (but you still need to apply to be able to use them).  Please contact us if you would like further explanation.

*As dictated by benefit carriers – enrollments must be the first of the month

You will need to fill out the Extended Health and Dental coverage with Sunlife.

Submit your signed applications to the UBC Hiring Solutions office by e-mail to UBC Hiring Solutions doesn’t have a benefit code, so please use the forms provided on UBC Hiring Solutions webpages not Human Resources.

Please allow us enough time to process your applications – usually it can take 2-4 weeks. In the meantime, If you need to go to the dentist or need medication,  you are eligible to be reimbursed for them as of the effective date. Please keep your receipts and make a claim as soon as you receive your Sun Life card. Please send your claim applications directly to Sunlife not us.

Our standard procedure in processing benefits is to enroll our employees on the first of the month following the date that the forms are submitted to us.

Benefits entitlements

UBC Hiring Solutions’ employees are  only entitled to the following benefits: (Our employees are NOT eligible for any other benefits such as Pensions,  Tuition waivers, Disability plan and Life Insurance.)

Sun Life – extended health and dental plan

The Extended Health Care plan cover you for reasonable and customary charges arising from physician-recommended and medically necessary services and supplies.

The Dental Care plan provide reimbursement based on the Dental Association Fee Guide for a wide range of dental services, from your regular check-ups to major procedures such as root canals and crowns. These procedures may be provided by a licensed Dentist, Denturist, Dental Hygienist and Anaesthetist.

Employee and Family Assistance Program

The Employee and Family Assistance Program (EFAP) provides confidential, self-referred counseling or other assistance to you or your family members. This is a compulsory benefit for all UBC employees – the premium cost to you is approximately $1.20 per month.

You are also entitled to medical appointment and sick leave accumulations as outlined in your union contract.

Benefits restrictions – working less than 35 hours per week

Please contact UBC Hiring Solutions to discuss benefits if you decide to reduce your hours to less than 35 hours per week.

Benefits forms

See Forms for downloadable benefits enrollment and change forms.  UBC Hiring Solutions doesn’t have a benefit code, so please use the forms provided on UBC Hiring Solutions webpages not Human Resources.

Employment-related forms

Benefits-related forms

Enrolment forms

Change forms

Claim forms (please send claim forms directly to SunLife)

More information


If you still have questions about UBC Hiring Solutions benefits, please contact Paul Kwon.

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