Claims and forms

This section describes how to make a claim for your Extended Health and Dental expenses, coordinate your claim if you are also covered under a second benefit plan, and find all the related Forms.

If you have questions about filing your claim, call Sun Life at 1-800-361-6212 or submit a secure message via mysunlife.ca. For faster service, have your Access ID and password handy.

Making A Claim

This section describes how to submit a claim and be reimbursed for expenses associated with your UBC Extended Health and UBC Dental benefits plan.

Coordination Of Claims

UBC’s Extended Health and Dental plans allow for double coverage. This means that if you are covered under your spouse’s plan, you can also enrol in the UBC Extended Health and Dental plans if your spouse’s plan also allows for double coverage.

Extended Health & Dental Provider: Sun Life

Phone: 1-800-661-7334 or 1-800-361-6212
Web: mysunlife.ca

Active Plan Group Number: 025205
Member ID: your 7-digit UBC employee ID number

Retirement & Survivor Benefits Plan Group Number: 020605
Member ID: your 7-digit UBC employee ID number

Need crisis counselling?

Call GreenShield Health at 1-866-424-0770 to chat with a counsellor.

Disclaimer

The benefits information on this website is provided as a descriptive summary only. While the University has endeavored to accurately reflect its benefit programs, policies and plans, the information on this website does not create any contractual or other rights between the University and its faculty and staff members. To the extent that there are any conflicts or discrepancies between the benefits information on this website and the benefit plan documents (including group insurance contracts and benefit booklets) or any applicable collective agreement, employment agreement, or UBC policy, the benefit plan documents and collective agreement, employment agreement, or UBC policy will govern in all cases.

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