Find answers to questions about your UBC benefits, including eligibility, what’s covered, how to make claims and the Retirement and Survivor Benefits Program.
Active UBC benefits (Vancouver campus)
Benefits Associate
benefitsinfo@hr.ubc.ca or 604-822-4580
Active UBC benefits (Okanagan campus)
Jacky Ivans, Relocation and Benefits Associate
jacky.ivans@ubc.ca or 250-807-8928
Retirement and Survivor Benefits Program
Retirement & Survivor Benefits Administrator
benefitsinfo@hr.ubc.ca or 604-822-4580
Getting assistance through Workday
For questions related to the status and processing of your benefits enrolment, including changes, continuing your benefits during a leave of absence, enrolling or re-enrolling in UBC group benefits, adding or removing dependents and Tuition Waiver applications, please visit the Integrated Service Centre.
Provider contacts
To ensure privacy, the UBC Benefits team may ask that you speak directly to the organization that provides a specific benefit.
Pensions
Please contact the UBC Faculty Pensions Office and UBC Staff Pensions Office for more information.