Starting November 2, Workday support can be accessed using the new UBC Self-Service Portal.
After Workday launches, the current IT self-service portal will undergo a name change, and become UBC’s Self-Service Portal. The name change represents an expansion of services available through the site, including Workday support services and Okanagan IT services.
To learn more about using the portal for help, take a moment to watch the following short videos:
- Familiarize yourself with the portal, watch the video.
- Learn how to search the knowledge bases, watch the video.
- Learn how to submit a ticket, watch the video.
The ISC will be your point of contact for Workday, Finance, and HR queries, with some exceptions. For guidance and common examples of where to access support, please see the ISC Support Cheat Sheet.
To learn more about the ISC, join the Accessing Support and the ISC Call-In.
Thursday, October 22
9:00 - 10:00 am
Register here
Visit https://irp.ubc.ca/isc for more information, including the ISC catalogue of support services.
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