WorkSafeBC Claims
Injured at work? Find everything you need to know about WorkSafeBC claims at UBC if you have been injured on the job.
If you are injured at work and need to see a doctor or take time off, you will need to submit a WorkSafeBC (WSBC) claim. This page provides an overview of the process and what you can expect at each stage.
For full details, please refer to the WorkSafeBC Claim Guide for Workers.
Phase 1: Reporting Your Injury
If you have been injured at work, the first thing you should do is report your injury. You will need to report your injury in each of the following ways:
- To your supervisor or manager
- To your doctor
- Submit a CAIRS report
- Submit a claim to WSBC
Phase 2: Claim 'pending'
WSBC will gather information from you, UBC, and your physician, and decide if your claim is approved. While WSBC reviews information, the status of your claim will be marked 'pending'. During this time, your pay may be impacted so consider applying for other sources of income such as long-term disability, CPP, EI or provincial income assistance.
Phase 3: Claim approved
If your claim is approved, WSBC may cover healthcare costs (e.g. medical appointments, physiotherapy) and lost wages if you miss time from work.
UBC will likely keep you on payroll using a WSBC Advance. This essentially means that UBC provides you with your WSBC wage loss compensation in advance, and then later receives payment from WSBC. Once payment is received, adjustments to your pay will be made to ensure you get compensated for the amount that WSBC covers for wage loss.
Phase 4: Return to work
The final stage after an injury on the job is your return to work. Returning to work safely while recovering from an injury may involve a gradual return or modified duties. You will work with your Return to Work & Accommodations Advisor along with your department (manager) to plan for your return.
Worker’s Guide to WSBC Claims WSCBguide
For detailed instructions, FAQs, and examples of how you will be paid during a claim, please view the Worker’s Guide to WorkSafeBC Claims, below.