1. Create your profile 
2. Review available coaches 
3. Select a coach to have and set up a conversation /20-minute discovery call with them 
4. When you’ve found a match, sign your contract and confirm your partnership agreement 
5. Work with your coach to achieve your goals!  

1. Log in using your CWL
2. NEW USERS: Upon successful CWL authentication, you will be directed to a page with blank fields to create your account and complete your client profile. You are not required to upload a photo. When you have completed all the fields, click ‘Create New Account”.
3. You will be redirected to your Home Page where you are now ready to “View Coaches” who are in our Community of Coaches or “Select A Coach.” 

Log in to Coaching Portal

NOTE: You must be logged out of the Managers & Admins site in order to login to the Coaching portal. Or, you can access the Coaching portal via a private browser. If you attempt to login to the Coaching portal while simultaneously logged into the Managers & Admins site, you will receive a ‘403 error’ message. 

UBC employees can access up to six coaching sessions per coaching engagement/contract at no cost. UBC Coaches commit to partnering with a limited number of UBC staff and faculty clients per year. If you wish to access more than six hours of coaching within 12 months with a UBC Coach, you may be able to do so on a fee-for-service basis subject to an external coach's private rates and availability.  

UBC Coaches come from diverse professional backgrounds, have widely varying subject matter expertise, and are connected to the life of the University. All UBC Coaches hold professional coaching certifications, and are thoroughly screened, onboarded, and oriented to ensure quality assurance and fit with organizational priorities.   

You can choose to work with either an internal or an external coach. UBC Internal Coaches are current UBC employees who offer professional coaching in addition to their employment at UBC. External Coaches do not work at UBC, but may previously worked at UBC, or are professionally connected to the organization. They offer professional coaching to UBC staff and faculty in addition to other employment or their private coaching practice.  

All UBC Coaches offer an initial 20-30 min “discovery session” as an opportunity for you to get to know each other, scope your coaching topic, discuss logistics of the coaching engagement and to answer any questions you have about coaching.  During your coaching sessions, you and your coach will partner in inquiry-based conversations to surface new awareness, explore possibilities and co-design action and accountability plans as you work towards your coaching goals.   

A key component of your engagement will be taking action towards your goals. You will typically commit to taking these actions in between your coaching sessions and one of your coach’s roles is to help to hold you accountable to your commitments. Doing your best to take action based on your commitments will set you up for success throughout your coaching engagement.  

All UBC Coaches are certified professionals and commit to the UBC Coaching Services Terms of Affiliation  and the International Coaching Federation's Code of Ethics. Client confidentiality is essential. 

Bring the benefits of coaching to your team. Team coaching can support your unit to work together to improve performance, increase innovation and align with collective goals.   

UBC Coaching Services and our Learning and Talent Development team colleagues work with leaders to design customized team coaching engagements that focus on results and relationships.   

To learn more, email us: coaching@hr.ubc.ca.  

Access pro-bono Team Coaching or Partner in an 8-week Team Coaching Project 

UBC teams can experience team coaching results over a 6-8-week period by partnering with a group of dedicated learner coaches enrolled in the Certificate in Organizational Coaching program, through UBC Extended Learning. In past years, UBC teams have benefited by scoping team coaching projects that increase trust and collaboration, leverage strengths, enhance communication and ways of working, and develop stakeholder relationships. If you are a team leader and would like to learn more about sponsoring an Organizational Coaching Project (OCP) team starting February or September, submit your expression of interest in October or June to coaching@hr.ubc.ca. 

UBC Coaching Services has received two ICF Prism Awards, in 2005 and 2018, recognizing the University’s high standard of excellence in coaching services and programs. This is a prestigious honour from the International Coach Federation for businesses and organizations with coaching programs that fulfill rigorous professional standards, address key strategic goals, shape organizational culture and yield discernible and measurable positive impacts.

"I was able to gain more self-clarity through coaching and ... I am better able to engage in visioning, advocacy, and work in alignment with my values."

—Janelle Tan, MFRE Graduating Projects Manager, Faculty of Land and Food Systems | June 2023

"Coaching enabled me to devote time to reflect on what leadership means to me and to help me intentionally implement leadership behaviours in the workplace."

—Dr. Catherine A. Schuppli, Clinical Veterinarian and Clinical Assistant Professor, Faculty of Land and Food Systems | April 2023

"My coach helped me develop more self awareness ... [and] helped guide me in how to best use my strengths daily. In addition, tools provided during the sessions were helpful to come back to through challenging times."

—Derek Rajakumar, Clinical Instructor, Department of Paediatrics | March 2023

"Coaching has helped me to trust myself and be better prepared when communicating with others. It has committed me to managing my time better, [including] working on the important priorities first and not being scared to say no to taking on extra work. It also helped me with having difficult conversations with my colleagues."

—Manmohan Mand​​​​​​​, Security Programs Manager​​​​​​​​​​​​​​, UBC Campus Security | October 2022

"Coaching [allowed me] the time and space to speak out loud about workplace challenges. Creating spaciousness to problem-solve is so rare in our busy world, so having someone to hold space with skill and patience for six sessions was a true gift."

—Jenica Frisque​​​​​​​​​​​​​​, Equity Education Strategist​​​​​​​, Equity & Inclusion Office, UBCO | June 2022