Review the steps involved for a coaching engagement and the resources available along the way.  

Before selecting a coach

There are two steps to finding a coach: figuring out what you are seeking from coaching and selecting a coach.

Identifying your needs

As a first step, explore what is important to you when you’re in the process of selecting a UBC Coach. See reflection prompts below.

Reviewing coach profiles

Once you’ve identified what you’d like to gain from your coaching engagement, the next step is to find a coach. Each UBC Coach brings with them professional and personal experience and is aligned to a couple of coaching focus areas. When browsing coaches’ profiles on the UBC coaching portal, we suggest looking at the combination of focus areas the coach specializes in.

Keep in mind, browsing coach profiles is no substitute for a live conversation. Don’t overthink it. The sooner you select a coach, the sooner you will be able to schedule your Discovery Call where you can learn if the coach is a good fit for you.

Preparing for your discovery call

Before you officially move forward with a coach, you’ll have a chance to do a 20-30min discovery call. The purpose of this call is to ensure the chemistry with your selected coach is right for you.

All UBC Coaches offer a “Discovery Call” before starting the official coaching engagement. Once you have selected a coach, they will contact you to schedule this initial conversation. The Discovery Call is an opportunity for both the coach and client to clarify the coaching focus and desired outcomes, discuss logistics and determine if they are a fit to work together.

If after this call you decide you would like to explore working with a different coach, we ask that you notify your selected coach of your decision and request that the contract be closed in the portal within 24 hours. You can then revisit the portal to make a new coach selection.

Getting set up with your coach

Before your first coaching session, you will need to sign the UBC Coach & Client Agreement.

This is the standard agreement that all coaches and clients must review and sign before starting a new coaching engagement. It includes details about confidentiality, client responsibilities and what happens if you need to reschedule a session or end the engagement.

During your coaching engagement

There are a few ways to make the most of your coaching engagement before, during and after your session.

Ending a Coach Agreement

If you met with a coach and you don’t want to continue working together, please inform the coach as soon as possible. You can do this by notifying your coach directly via email or by logging into the Coaching Portal and requesting to end your contract.

Once your contract is closed, you can go back into the UBC Coaching Portal and select a new coach to connect with.

Complete your coaching engagement

Congratulations on completing your coaching engagement. We appreciate your feedback – it helps us measure impact and value as well as to make improvements. Please consider filling out this completion survey.

After your coaching engagement

If you are working with an internal coach, there may be the option of adding one additional session at the coach’s discretion. If you would like to continue working with your coach beyond the six sessions, you may continue working together on a fee-for service basis. UBC Employees can inquire as to whether they can use their PD Funds to contract with an External Coach to meet their long-term coaching goals. External rates and agreements are determined between the UBC Employee and the External Coach.