On March 23, 2020 virtual paramedical services are eligible for reimbursement under the extended health plan.
The coverage amount of reimbursement remains the same as though the service was received in-person.
Paramedical practitioners covered by virtual therapy include:
- Naturopaths
- Registered dieticians
- Psychologists
- Psychotherapists
- Social workers
- Physiotherapists
- Occupational therapists
- Speech therapists
- Audiologists
Paramedical practitioners must be located in Canada and have the appropriate qualifications/credentials for Sun Life to process reimbursement for the claim.
How to Make a Virtual Claim
Submit your virtual claim through Sun Life’s mobile app.
- Select the location of service
- For any virtual appointments, select “in patient’s home” as the location of service
- Upload a photo or screen shot of the receipt.
For More Information
- Contact Sun Life directly at 1-800-361-6212
- Visit the Extended Health Benefits webpage for paramedical coverage details
- Get further details on submitting claims to Sun Life.
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- Benefits FYI