Health Spending Account: CUPE 2278 (Teaching Assistants)

If you are eligible for this benefit, the HSA provides you with an annual credit to pay for various health expenses.

Eligibility

You are eligible for the Health Spending Account (HSA) benefit if you are a member of CUPE 2278 and classified as a Senior Teaching Assistant (STA), Graduate Teaching Assistant (GTA - 1&2), and Undergraduate Teaching Assistant (UTA - 1&2). You must have an active appointment with UBC to be enrolled in the HSA plan. Once your appointment is processed in Workday, you are automatically enrolled in the CUPE 2278 HSA plan.

How the HSA benefit works

You will receive a $100 annual credit on September 1 each year if you have an active appointment. If your appointment starts after September 1, you will receive your annual credit on the date of your appointment when you are enrolled in the plan. This benefit is not pro-rated, so even if you are enrolled partway through the year, you are still eligible for the full annual amount of the HSA benefit.

The HSA is a non-taxable benefit and it must be used within a certain time frame. The HSA benefit year is from September 1 to August 31. You cannot carry forward unused portions of the credit from one benefit year to the next. If your active appointment continues into the next benefit year and you have an unused credit amount you cannot carry over the unused amount. To receive the full benefits of your HSA, make sure you submit claims while your appointment is active and before August 31 each year.

When your active appointment ends, your HSA benefit ends. 

More details are in the CUPE 2278 Teaching Assistant HSA booklet.

Deadlines for submitting claims

There is a deadline to submit HSA claims. You have 90 days from the end of the calendar year (December 31) to submit an HSA claim for expenses incurred during that year. For example, at the end of December 31, 2024, you have 90 days (until March 31, 2025) to submit claims for 2024. After March 31, 2025, you are no longer able to submit 2024 claims to your HSA.

When your appointment ends, your HSA benefit terminates and you have 90 days to submit eligible claims that were incurred during the benefits year and before your appointment end date.

Here is an example of how the HSA works:

2024/2025
ActivityDateTransaction AmountHSA Balance
Starting BalanceSep. 1, 2024$100 for the period September 1/24 to August 31/25$100
Claim #1Oct. 1, 2024$50$50
End of 2024Dec. 31, 2024You have 90 days from December 31 to submit 2024 claims$50
Claim #2Feb. 1, 2025$25$25
End of Benefit YearAug. 31, 2025Remaining unused balance is forfeited$0
New Benefit YearSept. 1, 2025$100 for the period September 1/25 to August 31/26$100

Eligible expenses

What does the HSA cover?

Your HSA benefit can be used for many health care expenses. Examples of some common expenses include:

  • insurance premiums for private health or dental care coverage;
  • Deductibles or co-payments not covered under an extended health or dental plan that you may be covered under such as your student health plans
  • Medical and dental expenses not covered or not fully covered under another plan such as expenses for eyeglasses, eye exams, physiotherapists, etc; and
  • physician fees for completing forms/reports.

For a complete list of eligible expenses, refer to the Sun Life HSA List of Eligible ExpensesCanada Revenue List of Common Medical Expenses You Can Claim or visit the Sun Life Members website. This list is subject to any changes that are made to the list of items qualifying as medical expenses under the Income Tax Act (Canada).

What is not covered by the HSA?

Your HSA does not cover the following expenses:

  • non-prescription medication,
  • fitness club fees,
  • home gym equipment, or
  • books about health and wellness.

For more information on ineligible expenses, refer to the Canada Revenue List of Common Medical Expenses You Cannot Claim.

HSA claims for dependents

The HSA credit can also be used toward your dependent’s claims as well.

Eligible dependent(s) include your:

  • spouse or partner,
  • dependent children (age 18 or younger, or age 19 to 24 if in full-time attendance at a school or university), and
  • disabled children of any age who are financially dependent on you

The following dependents are also eligible if they are financially dependent on you in accordance with the Canadian Income Tax Act and they reside in Canada:

  • dependent children age 25 and over,
  • grandchildren,
  • parents,
  • grandparents,
  • brothers and sisters,
  • aunts and uncles, and
  • nieces and nephews.

When you submit your claim, you are acknowledging that the dependent you are claiming for is financially dependent on you.

How to submit your HSA claim

You can submit HSA claims online, by mobile app or by mail. We’ve outlined the process below.  However, before you can submit a claim electronically, you must set up your plan member account with Sun Life.

If your CUPE 2278 TA position has ended and your coverage under the Health Spending Account has ended, you have 90 days from your coverage ending to submit any outstanding claims for reimbursement. Claims submitted after your coverage has ended must be submitted to Sun Life using a paper claim form. Please see instructions below.

Set up your access to the Sun Life member website 

After your enrolment has been processed in Workday, you will need to set up an account on the Sun Life member website.

Go to mysunlife.ca once Sun Life receives your enrolment and their system is updated with your enrolment information — this can take up to 5-7 days. Use the "Register" button on the mySunlife.ca website and follow the steps to set up your account. Sun Life administers your Extended Health and Dental plans, by setting up access to your account you can now sign up for direct deposit, submit claims, and view details about your HSA benefit.

For more detailed steps, please see this Sun Life member portal enrolment guide

Need assistance? 

Please review the Sun Life booklet for all the details about the CUPE 2278 Teaching Assistant Health Spending Account.

If you have questions about your UBC benefits, including eligibility, what’s covered, and how to make claims you can contact HR Benefits to speak with a member of the team. 

If you need to review or change your benefits in Workday, visit Get Workday Support in the UBC Self Service Portal or contact the ISC. 

Workplace Experiences Survey

The Workplace Experiences Survey is the primary opportunity for all faculty and staff to share feedback on their experiences of working at UBC.  

Your feedback shapes our workplace 

Faculty and staff feedback in the Workplace Experiences Survey (WES) is used to shape priorities at the university that complement unit-level actions around engagement. The survey offers insights into the progress of efforts being made to ensure UBC is a diverse, inclusive, safe and vibrant workplace. 

Insights from the 2024 WES help inform priorities and actions, with themes spanning from advancing inclusion and enhancing financial support and sustainability to promoting excellence in research, innovation, teaching and learning. 

This comprehensive survey is offered every three years and considers various workplace engagement topics, including leadership, inclusion, and career development. Survey results also support leaders, managers, and support offices with identifying areas of opportunity for improvement at all levels of the university.

Learn about the 2024 WES results

Over 9,000 faculty and staff across both the Vancouver and Okanagan campuses participated in the survey in November 2024.

Overall engagement among faculty and staff at UBC remains strong and consistent at 74%, higher than the benchmark of post-secondary institutions in Canada. Also, 85% of faculty and staff are proud to say that they work at UBC, and 77% would recommend UBC to a family member or friends as a great place to work. 

View overall highlights from the 2024 WES results (PDF)

WES reports

Portfolio-level and unit-level insights reports have been distributed to the Vice-President or Dean, and senior HR leaders of each respective Faculty or Administrative Portfolio. A unit-level report is generated for any unit with 5 or more responses. 

Curious about your unit’s results? Please connect with your unit head or manager to learn about your results. Leaders can connect with their local HR representative for assistance in discussing the results. 

Action planning conversations

It is recommended that unit-level reports be shared with faculty and/or staff in your Faculty or Administrative Portfolio to support team conversations around action planning. 

Managers and Administrators can access WES action planning toolkits, conversation guides, and briefing presentations to support you with results sharing and action planning discussions with your team/department.

View resources for managers and administrators. (CWL required)

The following Conversation Guide worksheet includes helpful discussion prompts to focus your team's conversations around unit-level WES results and priority areas for action. 

View the 2-page Action Planning Conversation Guide (PDF)

Impact stories from previous workplace experiences surveys

The WES survey has had a direct impact on the UBC community. Below are some examples of actions UBC teams have taken to enhance engagement as a result of WES.   

Survey administration and confidentiality 

WES is administered through a third-party employee survey provider 

To ensure confidentiality, UBC has engaged TalentMap, a third-party employee survey consultant located in Canada to collect and collate the information gathered in the survey on behalf of the University. TalentMap is a member of the Insights Association and subscribes to INSIGHT’s Code of Standards. You can be assured that your responses will be treated with the strictest confidence. This survey is conducted under the authority of section 26(e) of the Freedom of Information and Protection of Privacy Act.      

All UBC faculty and staff who are active employees of the University prior to the survey deployment date and have an active work email address on UBC’s Workday system will be emailed a unique link to complete the Workplace Experiences Survey.  

Participant email addresses, which are required by TalentMap to send the invitation, will be stripped out from the survey data file by TalentMap before it is provided back to UBC. No other identifying information (such as employee names or Employee IDs) are being collected through the survey. 

Survey data is stored in Canada 

Survey feedback is collected on TalentMap’s secure platform. The survey is hosted on servers located in Canada, and all survey data is transmitted in Canada. 

Ensuring data privacy and confidentiality 

Individual survey responses will not be shared; responses will be aggregated to protect the privacy of individual respondents. Reports for managers and leaders will only be provided where there are a minimum of five respondents and will include employees based on the supervisory organizations in Workday. No individual comments from the open-ended question will be shared in the reports. We only share the overall themes that emerge from the comments.   

Faculty and staff were asked demographic questions (such as age, length of service, and equity groups). This enables overall data analysis and offers institutional-level insights into the progress on efforts to make UBC a more diverse, inclusive, safe and vibrant workplace. Respondents can select “Prefer not to answer” for any demographic question. No demographic information will be shared in unit-level reports to managers.

Two UBC survey administrators will have access to the survey data (this includes individual responses) for additional high-level statistical analysis. The survey data file does not include names, email addresses, or Employee ID.   

View TalentMap’s privacy statement or contact privacy@talentmap.com for more information. 

Questions?

For any questions about the survey, please contact workplace.surveys@ubc.ca.


Information for managers and administrators

If you are a people leader or support staff and want to learn more about the administration or detailed results of WES, visit the Workplace Experiences Survey results and administration page on the Managers & Admins site (CWL required). 

 

Relocation reimbursement for hiring departments

View the essential steps to apply for reimbursement relocation expenses related to a new hire’s move to Vancouver or the Okanagan.

This information is for department administrators supporting new hires through the reimbursement relocation process. These expenses are claimed from the Central Relocation Fund, the UBC fund that supports the relocation policy. 

Eligible Faculty and Senior managers

This information is tailored to the Hiring Department and Department Administrator. Visit Relocation process for faculty and senior management for the steps you need to take to seek reimbursements for your relocation expenses.

Relocation reimbursement process for hiring departments

The information in the grey boxes describes any action you need to take. 

Step 1: Negotiate the terms of relocation

The hiring department negotiates the terms of relocation funding with the new hire using the following as general guidelines:

ActionConnect with the Relocation & Benefits contact, if you have any questions about the policy, eligibility or processes.

Step 2: Confirm the relocation terms 

The Hiring Department confirms the terms of relocation funding with the New Hire in the Offer Letter.

Action: Here are some sample offer letters. If the New Hire isn’t a Canadian citizen or doesn’t have permanent resident status, please review the Immigration information. 

Step 3: Contact the designated moving companies to obtain quote(s). 

The New Hire will contact the moving company(ies) to obtain quotes. You may want to recommend the new hire obtain more than one quote. It is important that the New Hire is aware that only using one of UBC’s designated relocation and moving companies will ensure that they can access a reimbursement through the Central Relocation Fund.  

Action: For QMM moves, please complete the appropriate section in the UBC Contact and Information Sheet (Downloads as a .DOCX). Then send this on to the New Hire to complete their section 

(Note: The sheet is for QMM moves, but may be used as a resource for other moves.) 

For the CAUBO vendors – which include AMJ Campbell and Armstrong – the New Hire will need to contact their relocation coordinator for any required documents that may need to be completed. 

A reminder, new hires can choose to coordinate the move themselves without the help of a moving company, and still be reimbursed by the Central Relocation Fund for eligible expenses. If you have questions about this arrangement, please discuss this with the Relocation & Benefits Contact.

For QMM moves, please complete the appropriate section in the UBC Contact and Information Sheet. Then send this on to the New Hire to complete their section 

(Note: The sheet is for QMM moves, but may be used as a resource for other moves.) 

For the CAUBO vendors – which include AMJ Campbell and Armstrong – the New Hire will need to contact their moving company’s relocation coordinator for any required documents that may need to be completed. 

A reminder, new hires can choose to coordinate the move themselves without the help of a moving company, and still be reimbursed by the Central Relocation Fund for eligible expenses. If you have questions about this arrangement, please discuss this with the Relocation & Benefits Contact. 

Step 4: Moving companies connect with the New Hire to schedule a survey and provide quotes 

A relocation coordinator from the Moving Companies will connect directly with the New Hire. 

Action: We have prepared some Moving Tips for new hires. You may want to send this information to the New Hire to assist with preparing for the move. 

Please note the New Hire may require disassembly and assembly of some of their household items.  In these cases, the moving company may contract a third party to perform these tasks.  Please be aware that the cost of assembly/disassembly is not eligible for reimbursement from the Central Relocation Fund.  

Your department has the discretion to cover these expenses, but if you are not able to do so, then please discuss with the New Hire about either reimbursing your department for these expenses or paying them directly. 

Step 5: Authorize the estimated quote 

After the survey(s) are complete the new hire will select their preferred moving company – they should do so in collaboration with the Hiring Department. The chosen Moving Company will then send an estimated quote, so that you set up a purchase order in Workday. 

Action: Once you receive the preferred quote from the moving company (or the New Hire if they received the quote directly), you can authorize the estimated quote by setting up a Purchase Order with Financial Operations in Vancouver.  

  • To do this, submit a Purchase Requisition along with the quote from the moving company, and any other documentation to support the quote (e.g., email correspondence) in Workday. 
  • For QMM moves only, please include contract #2022010327 in the Internal Memo field of the purchase requisition. 
  • Financial Operations then sends the Purchase Order number to the Department Administrator and the moving company's relocation coordinator. 
  • As changes may arise during the move, the moving company relocation coordinator may send revised quotes to the New Hire and the Department Administrator for approval. Once a revised quote is approved, the Department Administrator submits a change order in Workday to modify the Purchase Order. 

Step 6: Complete the move and the final invoice 

The moving company performs the relocation and sends a final invoice to UBC's Financial Operations for payment. 

If the moving vendor does not send the final invoice to UBC Financial Operations, please forward a copy of the invoice to ubc.invoices@ubc.ca 

Please ensure that the invoices have a purchase order number included on the invoice. For QMM moves, please ensure the invoice includes a purchase order number and contract #2022010327. 

Create a receipt in Workday to facilitate payment of invoices. 

Step 7: Claim other relocation expenses 

For other relocation expenses, the New Hire will need to submit original invoices and receipts to the Department Administrator for payment or reimbursement of your eligible expenses.  

Hiring departments should also communicate to New Hires that some expenses are considered taxable benefits and will show up on their T4 statements.  

Action: 

Relocation expenses that are considered taxable benefits, such as customs and immigration expenses, should also be charged to spend category SC0081 employee relocation. Please track this information and provide it to Payroll. This will ensure that the taxable benefits are captured on the new hire’s T4 (the Statement of Remuneration Paid that they would submit to the Canada Revenue Agency when filing their taxes).  

To process these benefits more easily, the New Hire will be asked to pay upfront for any third-party service providers (e.g. accountants, taxation & financial services, hotels, private health care provider, etc.). Then you can use the department's own budget to reimburse the New Hire for these expenses. 

For more information on taxable benefits, please see the Canada Revenue Agency website on moving expenses or review our Frequently Asked Questions page. 

Step 8: Process other relocation expenses  step8

Once the New Hire has claimed other relocation expenses with the Department Administrator, the Hiring Department can now prepare and submit a reimbursement claim from the Central Relocation Fund: the UBC fund that supports the relocation policy. 

 

Vancouver campus Hiring Departments: Submit an accounting journal through Workday (employees must have the Cost Center Accountant security role). 

Attach the following to the journals as supporting documentation: 

Please charge (or debit) to the following: 

  • Program: PM000425
  • Ledger account: 6300 Supplies and Sundries, and
  • Spend category: SC0081 Employee Relocation.

If your department or faculty does not have anyone with Cost Center Accountant security role, please forward the Relocation Reimbursement Claim Form, a copy of the General Ledger and copies of invoices and receipts to the Relocation and Benefits Analyst. 

 

 

Okanagan campus Hiring Departments: Submit an original Relocation Reimbursement Claim Form (Downloads as a .DOCX file), original invoices and receipts, and copies of the General Ledger Details for each expense to Finance Operations, UBC Okanagan in Kelowna. 

If the original invoices and receipts have already been used for reimbursement to the New Hire, then you may submit backup copies. 

 

Final notes for Hiring Departments and Department Administrators

Frequently Asked Questions 

Look at our Frequently Asked Questions section for more of a selection of the most common relocation questions and answers. 

Damaged or missing goods? 

Moving companies do their best to ensure that moves and relocations go smoothly; however, with all the complexities associated with moving, there are times when items may go missing or get damaged in transit. Learn more about the Claims process for damaged or missing goods. 

Original receipts 

The Hiring Department should include original invoices and receipts in their reimbursement claims. If the original invoices and receipts have already been used for earlier reimbursement, then please submit backup copies. 

Leaving UBC 24 months after relocation 

Please be advised that if the New Hire voluntarily leaves UBC before 24 months, they will be responsible for reimbursing the university for the Central Relocation Funds paid on a pro-rated basis as per the relocation policy. The Hiring Department is responsible for calculating and collecting the reimbursement on behalf of the university. 

Process checklists 

If you would like to refer to a checklist as a summary of the process, please download the Relocation Process Checklist for Hiring Departments (PDF).

Note: The checklist is for QMM moves but may be used as a resource for other moves. 

Workday resources 

If you need help with processes related to Workday, visit the Integrated Service Centre.

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