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Employee and Family Assistance Program (EFAP) supporting retirees

EFAP provides confidential, self-referred counselling or other assistance to you or your family members, and is available to UBC retirees and eligible surviving family of UBC employees who enrolled in this program through the Retirement & Survivor Benefits Program.

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Unfolding the power of virtual healthcare

Virtual healthcare is defined as the process of delivering real-time medical care via mobile device or phone. During these unprecedented times, physicians and paramedical practitioners in British Columbia are able to provide care to patients over a secure (video) call via computer, tablet or smartphone.

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RSB FAQs

In this issue, we answer two of your frequently asked questions: Where to find information about your emergency travel insurance How to find out how much of your lifetime maximum (LTM) you have used.

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In-depth: Claims Requiring Pre-approvals

In the summer 2019 issue of Viewpoints, we mentioned that we would expand on the topics of Prior Authorization (which refers to Extended Health coverage), and Predetermination (which refers to Dental coverage).

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2019 Tax Receipts

Every year, tax receipts are issued to retirees who pay their own extended health and/or dental premiums.

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