Updated EFAP eligibility, services, and resources guide for HR professionals

If you are an HR professional looking to learn more about our Employee and Family Assistance Program, the updated EFAP eligibility, services, and resources guide is for you. 

This year, our EFAP rebranded from LifeWorks to TELUS Health. While there are no major changes to the services provided, there is some new information that HR professionals should be aware of to guide faculty and staff to this helpful resource.

Review the EFAP eligibility, services, and resources guide

The guide has been developed for HR professionals, and includes:

• Eligibility criteria and how HR professionals can view if an employee has access to our EFAP
• A summary of the services available 
• Information about what modalities are available for faculty and staff to access EFAP support and resources
• What faculty and staff can expect when accessing support
• Plus important contact and website resources.