Career retention, navigation and transition

Build career resilience to achieve a career of wellbeing and success for yourself or your teams. 

Career Retention, Navigation and Transition services is a dedicated and holistic offering for all staff and leaders to engage and build their careers and that of their teams, within their roles and through professional experiences at UBC. 

This service partners with staff and leaders to create possibilities for growing careers in unique, creative, and non-traditional ways while contributing to their team’s mandate, and larger university’s strategic goals.

Our services aim to assist you with building your career at UBC. We will help you navigate the intersectionality of your role, stage of employment, personal and professional identity, career experiences, and more as you partner with us in building your unique and fulfilling career. 

Outcomes

Through our services, you will: 
  • Align your personal values, interests, strengths and experiences with UBC’s strategic plan and the work at the institution.  
  • Develop meaningful connections and shared vision with your department’s goals, and engage with communities of common interests and practices.  
  • Explore opportunities to learn and grow professionally.  
  • Commit to continually practicing career navigation and embracing changes within your career on an on-going basis throughout your employment at UBC.  

Our services

 
Dual Career Spousal Staff Program

We also offer support for spouses or partners exploring faculty and staff job opportunities at the university through the Dual Career Program. 

Candidates for faculty positions and their partners should first contact the department head, director or selection committee chair of the academic unit to which you are applying. With the support of the Dean, the unit representative can then make a referral and connect you with our services, and we will guide you through the process.

Meet Pooja 

Pooja Khandelwal has a Masters’ in Business Administration (MBA), is a Master Certified Coach (MCC, ICF), Advanced Certified Team Coach (ACTC, ICF), Certified Mentor Coach (CMC) and Dare to LeadTM trained facilitator. She currently leads this portfolio of services. 

Learn more about the work in her words in this Q&A article on 'Exploring the unexpected path to career fulfillment' featured on UBC Today. 

Testimonials

Career Navigation and Transition consultations at UBC are a fantastic service, and represent the best part of working, learning and growing at UBC. My talks with Pooja were nurturing, challenging, refocusing and inspiring, and gave me what I needed to land on my feet.  

I had the pleasure of working with Pooja throughout a recent career transition. Her kind and inquisitive approach created a safe space to explore my transition while aiding me in taking a more holistic approach to the situation. She aided me in pausing to take the time to truly grow from the experience and not merely push forward to the next job opportunity. 

I worked with Pooja to help with career transition in the months preceding the end of my grant-funded position. Her services were most useful and her compassionate, thorough and timely approach was most appreciated. I was very happy to find out that UBC HR could provide me with such efficient support.

I recently had the pleasure of working with Pooja in planning a career transition. I really appreciated that Pooja takes a holistic and balanced approach in her coaching. This process helped me develop my own inner “compass”. I may not have landed my dream job quite yet, but thanks to her advice and support I now have a crystal-clear vision of where I want to go and feel absolutely confident on my ability to get there. 

Get in touch

Ready to begin your career retention, navigation or transition work? Get in touch with us at career.navigation@ubc.ca


Supports for managers

If you are a manager or people leader looking for support for teams, including building your team’s career resilience and engagement for achieving agility within your unit, view the Career retention, navigation & transition for teams webpage (CWL-protected).

Extraordinary expense fund

The Extraordinary Expense Fund (EEF) was established by UBC to help protect researchers by providing a fund for extraordinary expenses not otherwise covered. The fund applies to researchers with:

  • Grant- and contract-funded staff and faculty (including Research Associates)
  • Postdoctoral fellows with employee status
  • Postdoctoral fellow award recipients who either receive their earnings through UBC or who receive funding directly from a source external to UBC.

The EEF is governed by  the Extraordinary Expense Fund (EEF) Policy (Policy FM7 – Contract Employees Fund (pdf, formerly Policy #86). The Office of the Vice-President (Research) has overall responsibility for the policy.

Postdoctoral Fellows status and eligibility

Postdoctoral fellows were included in the policy on the following dates:

  • Postdoctoral fellows with employee status – effective April 1, 2011
  • Postdoctoral fellow award recipients who receive their earnings through UBC – effective April 1, 2011
  • Postdoctoral fellow award recipients who receive funding directly from a source external to UBC – effective September 1, 2011.

Eligible expenses

Expenses that are eligible for reimbursement from the EEF include the following

Contributions to the fund

The extraordinary expense reimbursements are funded by contributions, typically collected from grant and research worktags (Cost Center/Program/Project/Gift/Gift Initiative/Grant/Activity) with a different approach in place for PDF award recipients.

Where contributions have been paid on the salaries or earnings of grant- or contract-funded staff and faculty, postdoctoral fellows employees or award recipients, an application may be made for reimbursement of eligible expenses listed above.

Eligibility for reimbursement from the Extraordinary Expense Fund

In all circumstances outlined below, EEF contributions must have been paid on the salary or earnings of the grant- and contract- funded staff or faculty member, postdoctoral fellow employee or award recipient for whom the extraordinary expenses are being applied for.

Request for reimbursement from the Extraordinary Expense Fund

To make a request for reimbursement from the EEF, the grant holder (and/or the individual who has sign-off for the worktag) must complete, print and sign either:

Questions and contacts

Applications for EEF reimbursement and related queries should be directed to UBC's benefits department by e-mail or by calling  604 822 6823.

Career retention, navigation & transition for teams

Access the career retention, navigation and transition services to build your team’s career resilience and engagement for achieving agility in your unit and across university-wide academic support and administration. 

Career retention of the workforce

UBC offers support and resources to academic and administrative leaders:

  • To take an operational approach for engaging staff and their careers with the department’s goals and objectives.
  • To hold effective career conversations with their teams and offer appropriate referrals.
  • To empower employees in transition for minimal impact on their business outcomes.

To learn more about the practices and systems that promote people retention, navigation and transition, please contact career.navigation@ubc.ca 

Resources for leaders

To help you navigate career retention, navigation and transition conversations with your staff, some resources have been developed and are available for managers and leaders to make use of.

 

UBC offers career navigation and transition services for UBC staff, especially for those who want to engage and grow with the organization’s goals. Staff looking to engage in online and in-person group work are required to gain referral from a manager or academic/administrative leader.


Supports for your staff

Let your staff know about career retention, navigation and transition resources and services available for them to build career resilience and achieve a career of wellbeing and success — share the Career retention, navigation and transition webpage with them.

Relocation information for hiring departments

Important information about relocation funding for hiring departments.

Eligibility: learn more about the eligibility requirements for faculty and senior managers.

Faculty or senior managers: Visit Moving for faculty and senior managers for information relevant to you.

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Relocation reimbursement for Hiring Departments

A step-by-step guide walking you through the actions needed for a hiring department to seek reimbursements for relocation expenses.

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POLICY FOR RELOCATION AND TRAVEL

View key information on the Relocation and Business Expenses policies.

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UBC Vancouver clock tower in summer

Central Relocation Fund

Details about the reimbursement amounts available from the fund.

Resources for completing the relocation process

 

Frequently asked questions

Answers to frequently asked relocation questions including eligibility, process, limits, and other issues.

 

Moving companies: options, contacts and claims

Learn about the designated relocation and moving company options and how to contact them.

 

forms and resources

Find all the relevant moving forms, including Contact information, reimbursement, and claim forms.

 

Moving tips

Find important tips about moving, both inside and outside of Canada.

Contacts

Relocation funds: For assistance with UBC's Central Relocation Fund, contact the Relocation Benefits team.

Housing and immigration: Contact Housing, Immigration, and Relocation, For housing, immigration, and other relocation services. 

 

New employee checklist and orientation

As a manager, you know best what local onboarding resources will be relevant to your new hire based on their role, team, and work arrangement.  

Onboarding in Workday

The Workday onboarding module enables new employees to track their onboarding progress including mandatory training, connections with helpful contacts and completing other important tasks. 

New hires must complete all of their onboarding tasks in Workday. Failure to do so can result in payment, tax slip or benefit coverage issues. You can view your new hire’s onboarding completion status in Workday by running the Onboarding Status Summary – Distributedreport. If you notice that your new hire has not completed their onboarding tasks and to-do's, provide them with support to ensure they are completed in a timely manner.

For support with this process, contact the Integrated Service Centre.

Workday Onboarding Process Map

The Workday Onboarding Process Map resource outlines the process and notification messages that your new faculty, staff or student employees may receive during their onboarding on Workday. The resource is designed to help you gain visibility on the automated communications and tasks that your new hires may see as part of their preboarding at UBC. 

Workday Onboarding Process Map (PDF) 

Updated October 2024

Onboarding Checklists

Hiring Manager's Onboarding Guide

This Hiring Manager’s Onboarding Guide is designed to be a starting point for your local onboarding plan and help guide your interactions as a manager with your new hire during their first weeks.  

Hiring Manager's Onboarding Guide (PDF)  

Template: Hiring Manager's Onboarding Guide (docx)

Updated December 2025 to correct outdated links.

Faculty & Staff: New Hire Onboarding Checklist

As you review the Manager's Onboarding Guide, it is recommended that you review and customize this New Hire Onboarding Checklist to meet local needs and provide to your new hire on or prior to their first day. You can add onboarding items specific to your new hire's job or unit in an additional document or email that can be sent together with this general new hire onboarding checklist. 

New Hire Onboarding Checklist (PDF)  

Template: New Hire Onboarding Checklist (docx)

Updated December 2025 to correct outdated links.

Student Employees: New Hire Onboarding Checklist

This checklist is intended for managers and supervisors to use as a customizable template when going through the various onboarding items to perform for new student employees. It includes things to consider and complete before your student employee starts, on your student employee's first day, and during their first week.

View and download the Student Employee Onboarding Checklist template via the Managing Student Employees page.

Resource Guides

Resource Guide for New Managers 

This Resource Guide is designed as a repository for managers who are new to managing staff at UBC to help them navigate the various resources, processes, and support services for people management responsibilities. This resource can be shared directly with new managers as part of their onboarding materials.

For UBC Vancouver:

Resource Guide for New Managers (PDF)  

Template: Resource Guide for New Managers (docx)

For UBC Okanagan:

UBCO Resource Guide for New Managers (PDF)  

Template: UBCO Resource Guide for New Managers (docx) 

Updated June 2024

Onboarding Journey Map

This Onboarding Journey Map resource is designed to support hiring managers and administrators who are involved in the onboarding process at the local/departmental levels to help you with integrating campus-wide orientations programming and resources into your local onboarding plans for new hires. This resource can be shared directly with your new hires as part of their onboarding materials.

For UBC Vancouver:

Onboarding Journey Map (PDF)  

Template: Onboarding Journey Map (pptx)

For UBC Okanagan:

UBCO Onboarding Journey Map (PDF)  

Template: UBCO Onboarding Journey Map (pptx)

Updated October 2024

Onboarding Colleague/Mentor Program Guidelines

These guidelines aim to support department administrators and hiring managers with developing and facilitating an informal onboarding colleague/mentor program within your department, including further resources for peers and managers who are critical to the success of the program. You are encouraged to use and tailor these institutional guidelines to best align with your department’s contexts and practices. 

Onboarding Colleague Program Guidelines (PDF)  

Template: Onboarding Colleague Program Guidelines (docx)

Updated September 2025

Related resources

To learn more about university-wide orientation, visit the Your First Days at UBC page.

See also:

Workplace Accommodation & Accessibility Support

The Centre for Workplace Accessibility is available to support all managers, staff and faculty with workplace accommodation and accessibility support. For more information or to speak confidentially with a Workplace Accessibility Specialist, call 604-822-8139 or email workplace.accessibility@ubc.ca

Supports for your staff

Share the Onboarding for new hires page with your new faculty or staff member and encourage them to review the onboarding resources and information, and to participate in upcoming workplace orientation events.

 

Leadership development

UBC's leadership programs further an important dialogue around the very meaning of leadership at UBC. What we believe about leadership has a profound influence on what we do as leaders and how we enact leadership.

Leadership programs foster professional and personal growth among faculty and staff in our community and support Catalyst #2: I can grow my career and Catalyst #4: I am inspired by diverse leaders who live UBC’s values of the Focus on People 2025 framework. They also contribute to furthering authentic conversations for colleagues to hold each other accountable for inclusive and impactful leadership across the university. 

Academic Leadership Development program

This program is designed for Associate Deans, Heads and Directors in their academic administrative roles. The goal is to help enhance their effectiveness and personal satisfaction in these roles.

Get details on the Academic Leadership Development program.

Developing Leaders program

The Developing Leaders Program (DLP) serves as a leadership development program for new and early-career managers focusing on building their capacity to lead with more confidence and effectiveness. DLP is open to Management & Professional staff who have staff reporting directly to them. 

There are two portions to the application: the applicant’s Personal Application and the Sponsor Agreement, which is completed by the applicant’s direct manager.  

Learn more about the Developing Leaders Program. 

Emerging Leaders Program

The Emerging Leaders Program (ELP) is a 6-month leadership development program designed for UBC staff who aspire to transition into people-leadership roles (e.g., managers or supervisors). Participants will gain the essential skills and insights needed to lead with confidence and effectiveness in the future.

Participants in this program must be recognized by their leadership team for their potential, and their manager or supervisor must sponsor the participant in their application.

Managers play a key role in the participation of their staff to the ELP - they must:

  • Fill out the sponsor form to confirm their support of the staff member applying to ELP
  • Attend the Manager Orientation session (45 mins)
  • Work with their staff member to identify a relevant on-the-job project
  • Review their Learning and Development Plan
  • Have regular development and check-in conversations, providing encouragement and support

Learn more about the Emerging Leaders Program

WorkSafeBC Claims for managers

Managers play a critical role when a team member is injured at work. Workplace Health Services is here to help.  

If an incident in the workplace results in injury to an employee that causes them to miss time from work or seek medical attention beyond first aid, UBC has a duty to report to WorkSafeBC (WSBC). Workplace Health Services coordinates the Employer’s Report of Injury or Occupational Disease on behalf of UBC.  

There are five main phases involved in the WorkSafeBC claim process for managers: 

  • Phase 1(a): Injury occurs
  • Phase 1(b): Offer modified duties*
  • Phase 2: Preliminary investigation & reporting (Due in 48 hours)
  • Phase 3: Workday (Payroll impact, ensure completion before payroll cut-off times)
  • Phase 4: Return to Work
  • Phase 5: Full investigation (Due in 30 days) 

* Managers are responsible for offering suitable modified duties to an injured worker as soon as possible. View the Tip Sheet for Managers: Offering Modified Duties (PDF) for guidance.  

Managers are responsible for completing tasks within each phase, some of which are time sensitive, so that: 

  • UBC meets its legal obligations under the Worker’s Compensation Act
  • Your injured team member feels supported
  • Your injured team member is paid properly 

WorkSafeBC claims process guide for managers 

View detailed instructions and find out what your responsibilities involve for each of the five phases in the WorkSafeBC claims process guide for managers and supervisors. 

WSBC Process for Managers

See also the WSBC Claims Process for Managers Infographic for a quick reference visual guide. 

Working out-of-province

If you are hiring an employee to work in another province or territory within Canada, or if a current employee is planning to work outside BC, you need to make sure they have adequate worker’s compensation coverage. For more information about working in other provinces or territories, visit the WorkSafeBC website.

Workplace Health Services can help coordinate worker’s compensation coverage in other Canadian jurisdictions. Please contact wcb.info@ubc.ca to learn more.

Resources

For claim information and Workday absence coding support, contact HR’s WSBC Claims Associate at wcb.info@ubc.ca.  

For guidance on reporting workplace injuries and conducting investigations, visit the Safety & Risk Services website. 

To report a workplace accident, submit a CAIRS report. 

For more information about claims, visit the WorkSafeBC website. 

 

Stay at Work/Return to Work

We’ll work with you, your department and your treatment provider to facilitate a safe, sustainable return to the workplace or create a plan to help you remain at work while you recover. 

If you are based in the Okanagan, please visit the Work Reintegration and Accommodation Program (WRAP) on the UBCO HR website. 

What to expect

Every situation is unique and we’ll work with you to determine the next steps to support you in the workplace. Generally speaking, the Stay at Work / Return to Work process will include: 

  1. Introductions: Meet your advisor virtually or in person. We can discuss your job, the tasks that you perform, and how your medical condition may be impacting you in the workplace.
  2. Visit your doctor: We may ask you to take a form to your doctor so that we can begin planning ways to support you in the workplace.
  3. Share your ideas: Tell your advisor about the tasks you think you can perform and what you need to support you at work. Be open and willing to discuss the ideas of others, including your advisor and your manager.
  4. Your plan: We’ll put together a formalized plan detailing your return to work or your workplace accommodations to help you remain in the workplace.
  5. Work according to your plan: Your plan is designed to help you come back to work or remain at work safely. As you continue to work according to the plan, we’ll check in with you and your manager to see how you’re doing. We may have to adjust your plan if challenges arise, which may include input from your healthcare provider.
  6. Plan completion: Once your plan is complete and you are working successfully, we will close your file. You can contact us anytime in the future if your ability to continue working changes. 

Contacts

ContactStay at Work / Return to Work, and disability-related accommodations advice for the following units:
Grace Wang
Manager, Return to Work & Accommodations
604-822-8766
grace.wang@ubc.ca
  • Faculty of Education
  • Faculty of Graduate & Postdoctoral Studies
  • Sauder School of Business
  • Office of the President
  • Office of the University Counsel
  • VP Human Resources
Megan Mackie
Return to Work & Accommodations Advisor
604-827-1939
megan.mackie@ubc.ca
  • Faculty of Applied Science
  • Faculty of Dentistry
  • Faculty of Pharmaceutical Sciences
  • VP External Relations
  • VP Health
  • VP Research & Innovation (except Animal Care)
  • VP Students - Athletics & Recreation
  • VP Students - Bookstore and Campus Mail
  • VP Students - Food Services
  • VP Students - Parking and Access Desk
  • VP Students: Residence Life and Administration
Michael Penney
Return to Work & Accommodations Advisor
604-822 -1451
michael.penney@ubc.ca
  • Faculty of Forestry
  • Faculty of Medicine
  • VP Development & Alumni Engagement
  • VP Students - Student Affairs
  • VP Students - Student Careers
  • VP Students - Student Health & Wellbeing
Sacha Oddstad
Return to Work & Accommodations Advisor
604-822-0970
sacha.oddstad@ubc.ca
  • Faculty of Land and Food Systems
  • Faculty of Science
  • Peter Allard School of Law
  • VP Academic & Provost
  • VP Students - Child Care Services
Susan Lebrun
Return to Work & Accommodations Advisor
604-822-3162
sue.lebrun@ubc.ca
  • Faculty of Arts
Wylie Chan
Return to Work & Accommodations Advisor
604-827-2052
wylie.chan@ubc.ca
  • VP Finance & Operations
  • VP Research & Innovation (Animal Care only)
  • VP Students - Conferences and Accommodations
  • VP Students - Facilities and Building Services

Centre for Workplace Accessibility (CWA) 
604-822-8139
workplace.accessibility@ubc.ca 

 

Can't find what you're looking for? Contact the CWA and we’ll connect you with the appropriate Advisor.
Kelly McIntosh
Director, Workplace Health Services
604-827-3182
kelly.mcintosh@ubc.ca
Responsible for continuing to ensure that Workplace Health Services provides programs and advice to support safe, inclusive, and healthy workplaces.

Ergonomics Program

UBC offers a range of resources and services to promote optimal working postures and practices to reduce workplace musculoskeletal injuries.

Why is ergonomics important?

Ergonomics play an important role in our safety, well-being and productivity. The proper ergonomic design of our workspaces can minimize the risk of a wide range of injuries – from eye strain and carpal tunnel syndrome to persistent neck or back pain. Tasks that involve awkward postures, high force, frequent repetition can lead to ergonomic overexertion and repetitive strain injuries (RSIs), errors and inefficiencies. For example, working with your arms away from the body not only strains the shoulder muscles it also reduces hand-eye coordination resulting in an increased risk of spilling.

Ergonomic regulations and employer responsibilities

The Ergonomic Requirements under WSBC relate to musculoskeletal injuries (MSI) which are regulated under sections (4.46 to 4.53) of the BC Worker’s Compensation Act. The purpose these requirements is to eliminate or, if that is not practicable, minimize the risk of musculoskeletal injury to workers. 

Tips, resources and support to help managers and supervisors

The Ergonomics Program at UBC can assist Supervisors and Managers to ensure that not only our regulatory requirements are met but to also support a healthy and productive work environment.  We have developed a number of online resources, checklists and guides that are available for you to use when needed. Feel free to contact us at ergonomics.info@ubc.ca for additional or customized support.

 

Contact us: ergonomics.info@ubc.ca

Occupational & Preventive Health

Occupational & Preventive Health (OPH) for UBC faculty, staff and student employees.

UBC’s OPH unit provides confidential and free programs and services to help protect the health and safety of staff, faculty, and paid students working both on and off-campus, including UBC-Okanagan and hospital sites.

Contact OPH

Email: oph.info@ubc.ca

Telephone: 604-827-4713

Clinic Location:

David Strangway Building

311-5950 University Blvd.,

Vancouver BC,

V6T1Z3 Canada


Supports for staff

Let your staff know about OPH services available for them, and the common OPH topics and resources they have access to — share the Occupational & Preventive Health webpage with them.

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