Relocation process for faculty and senior management

Here are the essential steps to apply for reimbursement relocation expenses related to a new hire’s move to Vancouver or the Okanagan.

This guide includes all the steps an eligible faculty or senior manager needs to take when seeking reimbursement for relocation expenses.

Hiring departments

For more information about relocation, please visit the Relocation information for hiring departments page (CWL required).

Step 1: Discuss the terms of relocation 

Your Hiring Department will negotiate the terms of relocation funding with you, using the Central Relocation Fund Contribution Table and policies.

Action: New Hires: If you have any questions regarding the limits and the expenses that can be reimbursed, please follow up with your Hiring Department.

Step 2: Finalize and confirm the relocation terms 

The Hiring Department will confirm the terms of relocation funding by including it in the Offer Letter. 

Action: Please review the offer letter and the terms of the relocation process. If you have any questions or need to clarify anything, then this is the best time to do so. 

Step 3: Contact the designated moving companies to obtain quote(s)

With the confirmation of the terms, it is now time to gather the information to send to the moving company (or companies, you may want to obtain quotes from more than one of UBC’s designated moving companies). 

Action: If you choose to work with QMM the Hiring Department and New Hire will need to complete a Contact and Information Sheet. The Hiring Department will send you this document with their section completed.  

Please fill out the Information Sheet provided to you by your Hiring Department. You do not need to send this back to your Hiring Department.  

Once you have completed the UBC Contact and Information Sheet, send the document to the Moving Company’s Relocation Coordinator.  

If you choose to get a quote from one of the CAUBO vendors – which includes AMJ Campbell and Armstrong – you will need to contact their relocation coordinator for any required documents that may need to be completed. 

It is important to note that you must use one of the  moving companies designated by UBC or CAUBO in order to be successfully reimbursed from the Central Relocation Fund if you choose to use a moving company to help you transport your household goods.  

If you choose to coordinate the move yourself, without the help of a moving company, UBC can reimburse certain expenses through the Central Relocation Fund. Please discuss this arrangement with the Hiring Department. 

Step 4: Moving companies connect with New Hire to schedule a survey and provide quotes 

A relocation coordinator from one of the Moving Companies will connect directly with you as the New Hire, if you need some tips on preparing for the move, review Moving Tips for more information.  

Action: Please work with the Moving Company’s Relocation Coordinator to complete the survey.  

A Relocation Coordinator will contact you to schedule a survey.  They will send a local surveyor to do the estimate or perform a video survey remotely. 

Please discuss with the surveyor if you are moving any of your household items under different arrangements (e.g. self-moving clothes, books or other items), Or if there are any high-value items, and if some of your household items are stored in another facility. 

It is recommended that you allow the movers to handle the packing for you. Responsibility for damage to goods in a carton that you have packed is difficult to establish if there is no visible damage to the outside of the carton. Unless the carton shows obvious structural damage, the moving company won’t include these items in the Valuation of a claim for damaged items. 

You may need to work with the Relocation Coordinator on several scenarios (adding or removing items) for your move and you may obtain several revised estimate quotes from the moving companies. 

Please note you may require disassembly and assembly of some of your household items.  In these cases, the moving company may contract a third party to perform these tasks.  Please be aware that the cost of assembly/disassembly is not eligible for reimbursement from the Central Relocation Fund. 

Step 5: Select the moving company and authorize the estimated quote 

After the survey(s) is complete you can now select your preferred moving company. At this point, the Moving Company will now send an estimated quote to your Hiring Department.

Action: Once you have the final quotes from the moving companies, you may now select the moving company that best meets your desired schedule and budget. Please collaborate with your Department Administrator/Hiring Department to make the final decision.  

If the moving company hasn’t copied your department on the preferred quote, please forward it to your Department Administrator/Hiring Department. 

Continue working with the moving company’s relocation coordinator to ensure that everything is ready for the move. 

Step 6: Complete the move and the final invoice 

The moving company performs the relocation and sends a final invoice to UBC's Financial Operations for payment.  

ActionPlease ensure that any invoices sent to you have also been forwarded to your Department Administrator. 

Step 7: Claim other relocation expenses 

For other relocation expenses, the New Hire will need to submit original invoices and receipts to your Hiring Department for payment or reimbursement of your eligible expenses.  

Please note that some expenses (such as immigration, taxation or financial services) are considered taxable benefits and will be included on your T4 statement. 

Action: If there are additional expenses incurred during the relocation process, outside of the move itself, you will need to pay up front for any third-party service providers (e.g. accountants, airlines, hotels, private health-care insurance providers).  

For information about planning and booking UBC-related travel (air, lodging, and vehicle rental), quickly, conveniently, and cost-effectively, please visit UBC Finance's Travel information.

You will then be reimbursed for these eligible expenses from the department’s budget. You will submit expense reports through Workday with original receipts and invoices. Please charge these expenses to the spend category: Employee Relocation. Please contact the Department Administrator from your Hiring Department for instructions on how to submit this claim.  

If your Hiring Department pays up front for any relocation expenses that result in costs exceeding your total negotiated relocation allowance (including either the limit available from the Central Relocation Fund and/or any limit negotiated from the department’s own budget at the time the job offer was made), you are responsible for reimbursing your Hiring Department for the excess amount. 

Please discuss this issue with your Hiring Department. 

Final notes for eligible faculty and senior managers

 policies

Important forms and policies

Frequently Asked Questions 

Look at our Frequently Asked Questions section for more of a selection of the most common relocation questions and answers. 

Damaged or missing goods? 

Moving companies do their best to ensure that moves and relocations go smoothly; however, with all the complexities associated with moving, there are times when items may go missing or get damaged in transit. Learn more about the Claims process for damaged or missing goods. 

Original receipts 

The Hiring Department should include original invoices and receipts in their reimbursement claims. If original invoices and receipts have already been used for earlier reimbursement to you, then they may submit back-up copies. 

Leaving UBC 24 months after relocation 

Please be advised that if you voluntarily leave UBC before 24 months, you will be responsible for reimbursing the University for the Central Relocation Funds paid on a pro-rated basis as per the relocation policy. The Hiring Department is responsible for calculating and collecting the reimbursement on behalf of the university. 

Process checklists 

If you would like to refer to a checklist as a summary of the process, please download the appropriate Relocation Process Checklist (PDF).

Note: The checklist is for QMM moves but may be used as a resource for other moves. 

Workday resources 

If you need help with processes related to Workday, visit the Integrated Service Centre.

Central Relocation Fund

The Central Relocation Fund supports eligible faculty and senior management moving to Metro Vancouver to work at the Vancouver Campus or to the Kelowna area to work at the Okanagan Campus.

The amount of reimbursement from the fund depends on where the individual or family is moving from and on the number of dependents relocating. The amounts in this table are the overall limits available to use towards eligible relocation expenses. Expenses that go beyond the overall limit won’t be reimbursed from the central relocation fund.

Note: “Designated Professional” is the term used in the relocation policy for the relocating faculty member or senior management staff.

Central Relocation Fund table

(Overall limit excluding additional allowance limits)

Number of People in Move Reimbursement to Department for Relocations Originating
 

Within Canada

Outside Canada

Designated Professional alone $7,000 $8,000
Designated Professional accompanied by Dependant(s) $7,000 plus $500 per Dependant $8,000 plus $1,000 per Dependant
Designated Professional and Spouse $9,000 $10,000
Designated Professional and Spouse accompanied by Dependant(s) $9,000 plus $500 per Dependant $10,000 plus $1,000 per Dependant

 

Additional Allowance Limits Reimbursement to Department
Travel $1,500
Tax and Financial Advising Services $1,000

The above Central Relocation Fund Table is in effect since December 21, 2017, and will be amended from time to time by the Vice President, Human Resources. Any revisions to the table will be in effect on the date of posting.

Aside from the overall limits listed in the table above, the relocation policy outlines limits on individual expense items. These limits are flexible within the overall limit and individual expense item limits are outlined below:

Flexible guidelines for individual expense items within overall limit

Automobile transport

Only expenses for personal passenger car, van or truck (up to 1/2 ton pickups) will be permitted. The rates are as follows:

Shipping:

  • <500km – 0$
  • 500km or greater, by rail or truck, only at market rates, not to exceed $2500 using the most appropriate service

Driven:

  • Rates as they apply under Policy FM8 - Business Expenses (formerly Policy #83) but not to exceed $2,500

Dependant care allowance

Only if authorized and then for no more than $25 per day per Dependant.

Customs and immigration related expenses

Provided UBC incurs the expense or specifically authorizes the expenditure in advance, which may include designating the service provider, UBC will pay for the listed expenses of the Designated Professional, Spouse, and Dependants to a cumulative maximum of $3,000 incurred within 3 years of the acceptance of the offer of employment:

  • Translation of documents where translation is required by UBC and/or the Canadian government.
  • Medical examinations required by UBC and/or the Canadian government.
  • Immigration, work permit, and residency visa fees levied by the Canadian government.
  • Police criminal record checks and fingerprinting.
  • Healthcare insurance premiums of the family or individual to be covered for up to 3 months immediately preceding that individual’s eligibility for coverage by the British Columbia Medical Services Plan.

Note: UBC doesn’t pay for:

  • Emigration or border fees levied by foreign governments
  • Passports
  • Legal services or documents
  • Duties and taxes on personal goods (e.g., vehicle).

Household and Personal Effects

storage

The maximum storage expenses for Household and Personal Effects is one month’s storage, if required, and one-time delivery into and out of the storage facility.

weight allowance

The maximum weight covered for Household and Personal Effects is as set out in the Household and Personal Effects Weight Allowance Table below.

Number of People in Move Weight Allowance
Designated Professional alone 2724 kg (6,000 pounds)
Designated Professional accompanied by Dependant(s) 2724 kg (6,000 pounds), plus
455 kg (1,000 pounds) per Dependant
Designated Professional and Spouse 4550 kg (10,000 pounds)
Designated Professional and Spouse accompanied by Dependant(s) 4550 kg (10,000 pounds), plus
455 kg (1,000 pounds) per Dependant

Policy for relocation and travel

The eligibility and provisions for travel and relocation assistance are located under two policies:

The Relocation Policy was revised and received approval from the Board of Governors on March 22, 2007 and the procedures within the policy was amended on December 21, 2017. The Travel Policy was revised on January 17, 2019.

Highlights of the policy

Eligibility

New hires eligible for relocation assistance under the relocation policy (called “designated professionals” in the policy document) continue to include tenure-stream faculty members and prospective tenure-stream faculty members (e.g., professorial and instructor ranks). The eligible group also includes senior management staff. For more information on eligibility, please see here.

Authorization

The terms of relocation assistance are negotiated between the Faculty/Department and the new hire in advance, and should be outlined in the offer letter. A number of items outlined as “eligible” in the revised policy are subject to “authorization” by the Faculty/Department.

Tools of the trade

In addition to relocation of household and personal effects, the policy allows for relocation of “tools of the trade”, that are necessary and related to employment with the University. This could include items such as an office library, computer equipment, research equipment and supplies. Tools of the trade are not counted as part of the weight allowance for household and personal effects. However, the cost of the tools of the trade is included within the Central Relocation Funds Reimbursement allowance.

Central Relocation Fund reimbursement

The amount of relocation expense that is reimbursed by Payment and Procurement Services is now determined based on two factors:

  • the number of people relocating, and
  • the origin of the move.

The hiring department fills out the Relocation Reimbursement Claim Form and submits it with proper documentation to Finance Operations in Vancouver or Payment and Procurement Services, UBC Okanagan in Kelowna.

Exceeding the Central Relocation Fund reimbursement

Departments continue to have flexibility to negotiate additional terms of relocation assistance with new hires. Financial Operations in Vancouver and Payment and Procurement Services, UBC Okanagan in Kelowna will reimburse eligible expenses in accordance with the policy and the Central Relocation Fund Table. Departments are responsible for funding the remainder of negotiated relocation costs.

Travel

Any travel claim related to relocation is eligible for reimbursement from central relocation funds, regardless of the provider. If you require assistance with travel arrangements, please find more information at the Travel at UBC website and you may choose to utilize UBC’s contracted travel agency.

Eligibility for faculty and senior management

Am I eligible under the Relocation Policy?

Your eligibility is based on your job title and the term of your new position. You are considered eligible if you are a tenure-stream faculty member, prospective tenure-stream faculty member, librarian, or senior management staff who is relocating to the UBC Vancouver campus from outside Metro Vancouver or the UBC Okanagan campus from outside the Kelowna area.

Eligible faculty and librarian positions include:
  • Professor (tenure/tenure-track/grant tenure/grant tenure-track)
  • Professor of Teaching (tenure/tenure-track/grant tenure/grant tenure-track)
  • University Killam Professor
  • Associate Professor (tenure/tenure-track/grant tenure/grant tenure-track)
  • Assistant Professor (tenure/tenure-track/grant tenure/grant tenure-track)
  • Acting Assistant Professor (tenure track/grant tenure-track)
  • Instructor (tenure track/grant tenure-track)
  • Senior Instructor (tenure/grant tenure)
  • University Librarian
  • Acting University Librarian
  • General Librarian (confirmed/confirmed-track/grant confirmed/grant confirmed-track)
  • Administrative Librarian (confirmed/probationary)
  • Program Director (confirmed/probationary)

Senior management staff are considered to be the President, Vice-Presidents (VPs) and Associate Vice-Presidents (AVPs). Any exceptions must be authorized by the Vice President, Human Resources.

Appointments not eligible under the Relocation Policy

If you are in other positions (including Post-Doctoral Fellows, Visiting Scholars, Research Associates, Sessional Lecturers and other staff not in senior management positions) that are temporary, visiting or sessional, you are not eligible for financial assistance from the Central Relocation Fund, the UBC fund that supports the relocation policy.

You do however have the option to access one of UBC’s designated relocation companies, at your expense, for your moves to and from Canada. The University has arranged for these companies to provide the same negotiated rates and tariffs to new hires not eligible under Policy HR6 – Relocation (formerly Policy #82). For more information, visit our Contact page.

Please note:
  • You will be expected to make payments directly to the movers.
  • You won’t need a purchase order to pay your relocation invoice.

Moving for faculty and senior management

All the information eligible faculty and senior managers need to know to access relocation funds.

Eligibility: learn more about the eligibility requirements for faculty and senior managers.

Hiring departments: Visit Relocation information for hiring departments (CWL)

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Carrying a moving box

Relocation process for faculty and senior management

A step-by-step guide walking you through all the actions required to access reimbursement for relocation expenses.

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One mover carrying a box in the foreground, another in the background holding another box

Moving companies: options, contacts and claims

Learn about the designated relocation and moving company options and how to contact them.

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UBC Vancouver clock tower in summer

Central Relocation Fund

Details about the reimbursement amounts available from the fund.

 

Resources for completing the relocation process

 

Frequently asked questions

Answers to frequently asked relocation questions including eligibility, process, limits, and other issues.

 

POLICY FOR RELOCATION AND TRAVEL

View key information on the Relocation and Business Expenses policies.

 

forms and resources

Find all the relevant moving forms, including Contact information, reimbursement, and claim forms.

 

Moving tips

Find important tips about moving, both inside and outside of Canada.

 

Occupational & Preventive Health

Occupational & Preventive Health (OPH) for UBC faculty, staff and student employees.

UBC’s OPH unit provides confidential and free programs and services to help protect the health and safety of staff, faculty, and paid students working both on and off-campus, including UBC-Okanagan and hospital sites.

 

To request an appointment with an Occupational Health Nurse, please email oph.info@ubc.ca

What can OPH help with?

  • Workplace risk assessments with consideration of employee personal health histories
  • Supportive consultation with the Occupational Health Nurse, including a focus on prevention of injury/exposure
  • Immunization review with an Occupational Health Nurse
  • Vaccinations, tests, and screenings based on workplace exposure risks
  • Medical clearance for respirator fit testing
  • Pregnancy planning and workplace risk assessments (i.e. chemical exposure risk)
  • Occupational allergy prevention, diagnosis, and follow-up care
  • Workplace risk assessments for exposure to infectious agents (i.e. Hepatitis B Virus)
  • Consultations with the OPH Physician
  • Specialist referrals for occupational related health concerns
  • Referral to the Centre for Workplace Accessibility or the Stay at Work/Return to Work Team

Explore these popular Occupational Health topics

Blood And body fluid exposure

Do you know what to do if you are exposed to human blood or body fluid (BBF) at work? OPH provides occupational vaccinations and follow-up care. Review the step-by-step quick reference for BBF exposures in the Exposure Control Plan linked below.

Exposure Control Plan (PDF) 

Lab animal allergies 

Do you know the signs and symptoms of Lab Animal Allergies? Early identification helps reduce Lab Animal Allergies risks. OPH provides allergy symptom monitoring and intervention.

Read the Exposure Control Plan linked below to learn more.

Exposure Control Plan (PDF) 


Pregnancy AND chemical exposure

Do you have questions about your workplace exposures and pregnancy? OPH provides Nurse consultations to support healthy pregnancy at work. If you work with chemicals, check out the Exposure Control Plans on the webpage linked below for additional safety information.

Exposure Control Plans

scents in the workplace

Do you have allergies to scented products? The OPH Nurse provides consultations to support employees experiencing health effects from fragrances in the workplace. 

View Share the Air Poster (PDF)

Contact OPH

 

Clinic Location: 
David Strangway Building

311-5950 University Blvd.

Vancouver BC, V6T1Z3

 

Tel: 604-827-4713
E-mail: oph.info@ubc.ca


Supports for leaders

Are you a manager or people leader? Find out how OPH can help you and your team, and what your responsibilities are as a manager in terms of occupational health for your team members — visit the Occupational & Preventive Health webpage for managers (CWL required).

Manual material handling ergonomics

Manual Material Handling (MMH) tasks contribute to a large percentage of our WSBC time loss accepted injuries at UBC. It is important that both staff and supervisor recognize MMH hazards, follow safe working procedures and implement effective ergonomic interventions that eliminate or minimize the risk and impact of MMH injuries.

UBC’s Ergonomics Program offers the following resources:

  • Training. Register online for one of our regularly scheduled MMH Ergonomics Trainings
  • Lifting guidelines: how much is too much and guidance on lifting mechanics. 

Contact ergonomics.info@ubc.ca if you require additional assistance.

Ergonomic Assessments

UBC's ergonomics team is available for individual ergonomic assessments of your workspace. The goal of the assessment is to improve your comfort and reduce your risk of musculoskeletal injuries while working. 

To request an ergonomics assessment, complete an ergonomics assessment request form to provide some background information. 

Request an ergonomics assessment

About the request form:

  • The form typically takes 10 to 15 minutes to complete.
  • For virtual or home office assessments, you will need to include some photos and measurements.
  • If you have any questions or difficulty completing the form, please contact the Ergonomics team.  

Who can request an assessment: 

  • We are able to provide ergonomic assessment for all UBC faculty, staff and students with an active paid appointment.
  • Ergonomic assessments are available for all UBC work environments including offices, home offices, laboratories, libraries, facilities, building services, dentistry, food services, child care, etc. 

Resources before requesting an ergonomics assessment:

  • Review our resources and office ergo webinar.to explore practical strategies for setting up your workstation effectively.
  • Speak with your manager about your concerns. They may be aware of additional resources available in your department.
  • Report a work-related injury if you believe that your injury was caused or significantly aggravated by your work. Please guidance on how to report, please refer to Accident/Incident reporting process.

What happens next:

  • After you submit your request, we'll contact you to schedule an assessment. The assessment typically takes up to one hour and includes a review of your concerns and an evaluation of your workstation. This may involve taking photos and measurements. Where possible, we'll make on-the-spot adjustments to improve your setup.
  • After the assessment, we will connect with your Manager to discuss recommendations and feasible solutions. Purchasing decisions are typically made by the department. A report will be shared with both you and your Manager. 

 

Ergonomics regulations, inspections and investigations

Report an incident

Ergonomic injuries (overexertion and repetitive strain injuries) account for over 40% of the days lost from WSBC accepted time loss claims. Report an incident on the UBC Safety and Risk Services website. 

Regulations

Musculoskeletal injury (MSI) risk factors are regulated under sections (4.46 to 4.53) of the BC Worker’s Compensation Act which places a legal responsibility on employers to identify factors in the workplace that may expose workers to a risk of MSI, assess the risk level and implement controls to eliminate or, if that is not practical, minimize the risk of musculoskeletal injury.

The purpose of the WSBC Ergonomics (MSI) Requirements (4.46 to 4.53) requirements is to eliminate or, if that is not practicable, minimize the risk of musculoskeletal injury to workers

Accident-incident investigations-ergo (MSI) related

Section 4.49 of the WSBC Ergonomics MSI Requirements outlines risk factors that must be considered, where applicable, in the identification and assessment of the risk of musculoskeletal injury (MSI). The information below is provided to assist you with your investigation, contact UBC’s Ergonomics Team if you require additional assistance.

Safe lifting

Risk factors (MSI)

There are several factors that impact the risk of developing a musculoskeletal injury (MSI). Risk factors are multiplicative; for example, awkward posture combined with force substantially increases strain on the body’s musculature system compared to either factor alone.

  • Posture
  • Force
  • Repetition & Static Load
  • Duration
  • Environment
  • Contact
  • Stress
  • Psychosocial

Posture

When considering the ergonomics of a workstation we look for a layout that facilitates a comfortable (neutral) working posture; workstations that require awkward postures not only increase the risk of musculoskeletal injury they also result in reduced efficiency. Not all awkward postures result in a high risk of musculoskeletal injury or reduced efficiency; whether changes need to be made will depend on how the risk factors interact.

Consider the following questions when looking for risk factors in your environment.

  • Does the task promote working in an awkward posture?
  • Does the layout of the work result in workers reaching away from their body or overhead?
  • Is the bench or table height adequate or does it promote bending, twisting or crouching?
  • How extreme is the awkward posture?
  • How frequent is that posture repeated or is it held for a sustained period of time?
  • Is any force applied while working in an awkward posture?

Risk factors are multiplicative: bending (awkward posture) combined with heavy lifting (force) places extreme stress on the spine.

Force

Your lifting powerzone is within mid-thigh to waist level. Heavy items should only be placed on the ground if they will be moved with a dolly and not lifted; if you will need lift a heavy item, it should be stored within your powerzone.

Determining if an item can be safely lifted depends on multiple factors; you can lift less weight overhead or from the ground as compared to at waist level; likewise, your strength capacity is less if the load is awkward or if there’s no hand hold to firmly grasp the object.

Consider the following questions when determining if an item can be safely lifted:

  • How heavy is the object?
  • Can you get in close?
  • Is the object at waist level or overhead or at ground level?
  • Is the object an awkward shape?
  • Can you get a good grip on the object?
  • How many times do you have to lift?
  • Can a dolly be used rather than lifting the item?

About musculoskeletal injuries

Musculoskeletal Injuries (MSIs), also known as Musculoskeletal Disorders (MSDs), are injuries that affect muscles, tendons and ligaments, nerves, blood vessels or related soft tissue. These injuries can occur from overexertion, such as when lifting a heavy box, or from repeatedly using the same muscles over and over again as is the case with Repetitive Strain Injuries (RSIs). Examples of MSIs include Rotator Cuff tendonitis, carpal tunnel syndrome and low back injuries involving ligaments, muscles or spinal discs.

MSIs make up approximately 30% of WorkSafe BC injury claims at UBC.

The Occupational Health & Safety Regulations require employers to identify and assess workplace risk factors in order to eliminate or if that is not practical, minimize, the risk of MSI to workers.

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