The Benefits Tree

Welcome to The Benefits Tree, which builds on the brochure to help you learn more about your UBC benefits.

If you have not reviewed the brochure, or if you would like to take another look, you can visit The Benefits Tree brochure at any time. 

At UBC, we are fortunate to be surrounded by incredible natural landscapes. That is why we chose a tree to represent the comprehensive benefit offerings available to UBC’s faculty and staff with the roots, trunk, and branches each highlighting important aspects of the benefit plans. Explore these elements of The Benefits Tree to learn what is available.

If you need assistance with your benefits or you are not sure where to get help, jump straight to the support section.

Start exploring The Benefits Tree

The roots section of the Benefits Tree - click to jump to roots section

The Roots: Enrol & maintain your benefits 

Find out more about the importance of enrolment in benefits and the need for ongoing maintenance throughout your career. The roots of a tree nourish the trunk and the branches, in the same way your details and up-to-date information will help your benefits flourish. 

The trunk section of the Benefits Tree - click to jump to trunk section

The Trunk: Your Essential Benefits

Throughout life, it is imperative that you have a strong foundation to support you. That is why we have used the tree's trunk to represent your essential benefits, as these elements of the plan will stand strong when you experience challenges. Find out more about these benefits and how they will support you and your dependents. 

The branches section of the Benefits Tree - click to jump to the branchessection

The Branches: Your benefits in action

Each of the branches grow from essential benefits, and include many different and valuable aspects of your benefit plan. Explore how your benefits can support you in more detail, and learn how they can help influence your health & wellbeing, learning, and financial wellbeing.

 

Want to see the Benefits Tree brochure?

The Benefits Tree Brochure was developed as a document UBC faculty and staff can view in person, and then by scanning the QR code, taking the experience to this Benefits Tree webpage to explore the information further. The intention is to print the collateral only when we need to. 

Click the images below to enlarge.

Print the brochure

While we are encouraging people not to print, we know that there are going to be situations where making this available for faculty and staff on-site will be valuable. If you would like to print a copy of the Benefits Brochure to share and display, you can download the hi-resolution, print version; please be mindful of waste and print only what you need. We also have a 17 x 11 Poster available for download.

View and download the 17 x 11" (Tabloid) Benefits Brochure 

TIP: Print on both sides, Flip on the Short Edge. Paper size = 17 x 11" (tabloid)

View and download the Benefits Tree 17 x 11" (Tabloid) Poster

TIP: When you click on the link, download the file and open in Adobe. The browser plugin doesn't always have the right settings

The Roots: Enrolment and maintenance

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The roots section of the Benefits Tree. Click the image to return to the top
Click the tree to return to the top

Enrolment and the maintenance of your benefits plan is foundational. Like the roots of a tree, this process is often below the surface, out of sight, but pivotal to the growth of a tree.  

Our teams work hard to ensure the effective administration of the plan; we also rely on details in your Workday profile to be accurate and maintained throughout your career at UBC.  

Enrolment

If you are new to UBC or if you are returning to the university, you will need to enrol in your benefits through Workday

Start at Enrolling in Benefits. Here you will find helpful resources including:

Once you have completed your enrolment in Workday, there are still a few more steps to get the most out of your benefits. Review After you enrol in benefits, for guidance on accessing the Sun Life Members Portal, registering with PharmaCare, and how to access your benefits cards.

Maintenance

Keeping your details up-to-date is key to getting the most out of your benefits. This includes updating your name and address to updating your dependents and beneficiaries.

If you need to make changes, review Making enrolment changes to your benefits

Then take a look at the Workday Knowledge Base Resources for updating and changing your details. These articles are developed and updated by the Integrated Service Centre, and include guides to some of the most popular changes to your benefit plan: 

To get the most out of your benefits, you need to ensure your details are current; up-to-date information about you and your dependents is vital if you want your benefits to as valuable as it can be.

The Trunk: Your essential benefits

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The trunk section of the Benefits Tree. Click the image to return to the top
Click the tree to return to the top

Nourished by the roots of the benefits tree, the trunk provides stability and strength throughout your career — these are your essential benefits.

UBC's benefit plans support faculty and staff and eligible dependents through a broad range of provisions to manage their health and wellbeing, while also providing peace of mind and security.

Essential benefits
How it helps you and your dependents
Extended Health and DentalReduces the financial burden of healthcare, by covering the costs for a range of services. To find out what benefits you are eligible for, please review the Extended Health and Dental Booklets for your employee group. 

Explore the Health & Wellbeing branch for more details and examples of how these essential benefits can help you thrive.
Vacation and leaveWhether it is leave for vacation, sick time, maternity/paternity/adoption or leave to care for family (to name just a few), taking time away helps to create a healthy work-life balance.
Depending on your employee group, role, and appointment type your vacation and leave allowances will differ. Log in to Workday to see your current balance and leave options. 
UBC Faculty Pension Plan and Staff Pension PlanThrough the two different pension plans, UBC is committed to helping you create financial security in retirement.

Review the Financial Wellbeing branch for more details about the Faculty Pension Plan and the Staff Pension Plan.
Basic Group Life insuranceEnsures your family has a safety net, by paying a sum of money (benefit) to your designated beneficiary in the event of your death.
Disability insuranceIf you are on short-term sick leave and unable to work for more than a four- or six-month period (depending on your employee group) due to illness or injury, you may qualify for long-term disability, which will provide you with a monthly income. 
Employee and Family Assistance ProgramGives you and your dependents access to short-term counselling and resources to help in times of crisis or when you want to maintain or improve your resilience and wellbeing. 

Explore The Branches for more information on the value of your Employee and Family Assistance Program (EFAP). The EFAP benefit is referenced in the Health and Wellbeing and Financial Wellbeing branches.

Because you and your dependents will go through many ups and downs in life, these essential benefits are here to help provide you with the resources needed to manage and maintain your health and wellbeing. 

The Branches: Your benefits in action

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The branches section of the Benefits Tree. Click the image to return to the top
Click the tree to return to the top

Each of the branches highlights how our benefit plans enrich and support you throughout your career at UBC.

Growing from the roots and the trunk of the benefits tree are a range of benefits for you and your dependents, represented here by three distinct branches. Explore the different aspects and review which benefits can make a difference throughout your career to help improve your health and wellbeing, financial wellbeing, and learning. 


Health and wellbeing branch


Financial wellbeing branch

 

 


Learning branch


By combining our comprehensive benefits with workplace wellbeing support, UBC strives to provide options for everyone, not only in times of need but also to create workplace environments where you can thrive.  

Where to get support for your benefits

You might have specific questions about your benefits, and while there is a lot of information on the UBC HR website, you might not be sure where to find the answer to your question. If you would like to connect with someone directly, we have selected the key contacts to help answer your benefit-related questions.  

What aspect of the benefit plan do you need support with?
Where to get support
Questions about eligibility or getting the most out of your benefits for you and your dependentsIf you have questions about your UBC benefits, including eligibility, what’s covered, and how to make claims you can contact HR Benefits to speak with a member of the team. 

You can also enquire with this team if you are interested in information about the Retirement and Survivor Benefits Program.
Help with managing your benefits on WorkdayWhen it comes to how to reviewing or changing your benefits in Workday, visit Get Workday Support in the UBC Self Service Portal or contact the ISC
Questions about your faculty or staff pension planFaculty can contact FPP Member Servicesabout eligibility for enrolment, investment options, retirement options, life events and more.

Staff can contact SPP Member Servicesabout their pension benefit, life events, retirement options, and general inquiries.
Making a claim on your extended health, dental, or insurance plans

Claims are submitted through the Sun Life members portal. Make sure have these important numbers to access your Sun Life benefits.

  • Active Extended Health and Dental Plan Group Number: 025205
  • Surrogacy and Adoption Group Plan Number: 150520
  • Member ID: your 7-digit UBC employee ID number

If you need to contact Sun Life, you can call 1-800-661-7334 or 1-800-361-6212 or reach out via mysunlife.ca.For more information review Making a claim.

Four professionals sitting at a table, one person standing pointing to information
We are trying something new with how we present benefits information, please send us your feedback.

Send us your feedback on the Benefits Tree

Send your feedback to the Benefits team

Disclaimer

The benefits information on this website is provided as a descriptive summary only. While the University has endeavored to accurately reflect its benefit programs, policies and plans, the information on this website does not create any contractual or other rights between the University and its faculty and staff members. To the extent that there are any conflicts or discrepancies between the benefits information on this website and the benefit plan documents (including group insurance contracts and benefit booklets) or any applicable collective agreement, employment agreement, or UBC policy, the benefit plan documents and collective agreement, employment agreement, or UBC policy will govern in all cases.

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