Mental health assessment tool for managers and leaders
Managers can learn to recognize signs of declining mental health in team members and offer support by consulting the UBC mental health continuum.
Interact with the online version of the Mental Health Continuum for Managers and Leaders to explore the resources available to leaders to help guide and support faculty and staff at UBC.
The Continuum can help promote workplace wellbeing by encouraging mental health discussions and highlighting available resources. This is not a diagnostic tool, but a way to improve mental health literacy in your workplace.
Access the continuum for faculty and staff
The UBC Mental Health Continuum for managers and leaders
Use the "What it looks like" section to determine where someone might be on the spectrum. Then review the "Resources and actions to take" section to access the services and guidance you need to support them.
What it looks like
- Normal mood and energy changes.
- Consistent performance.
- Typical social engagement for the individual.
- Living well in recovery from chronic, physical, mental illness, or addiction.
Resources and actions to take
Get to know your direct reports and consider using UBC’s Respectful Dialogues Guide.
Watch for changes in actions or behaviours using UBC's Mental Health Continuum for Faculty and Staff to recognize shifts from baseline thoughts, feelings and behaviours.
Educate yourself with available mental health training:
Regularly communicate support systems and resources to your unit:
- UBC’s Mental Health Continuum for Faculty and Staff
- Counselling support (Employee and Family Assistance Program and Extended Health Benefits)
- Centre for Workplace Accessibility
- Sexual Violence Prevention and Response Office – UBCV | UBCO
- Healthy UBC newsletter.
Encourage breaks, work/life balance, flexibility, and autonomy. Familiarize yourself with HR policies and staffing resources. New to management? Access UBC’s New Managers’ Resource Guide.
Lead by example and promote a healthy work environment. Learn leadership strategies for wellbeing or take the Psychological Health and Safety 101.
What it looks like
- Nervousness, irritability, sadness, or displaced sarcasm.
- Low energy, changes in health or appearance, or difficulty concentrating.
- Procrastination, missed deadlines, or loss of focus.
- Changes in social engagement (more or less), conflicts with others.
- Substance use or addictive behaviours begin impacting work or social interactions.
Resources and actions to take
Watch for difficulty coping and refer direct reports to mental health resources when needed. Share UBC's Mental Health Continuum for Faculty and Staff.
Consult with peers, HR advisors, or UBC resources like:
Identify and reduce workplace stressors and psychological risks:
- Prepare for responding to sexual violence disclosures (SVPRO) or supporting a colleague in distress (UBC’s Orange Folder)
- Learn about training, tools and resources when Preparing for Workplace Crises.
Offer help if you suspect a mental or physical impairment is affecting performance.
- Connect with Stay at work, return to work, or work reintegration and accommodation programs for support.
- Use the Respectful Dialogues Guide from UBC’s Equity & Inclusion Office.
- Consult your HR representative if you need support.
Manage your own wellbeing and work/life balance.
What it looks like
- Worry, agitation, prolonged sadness, hopelessness, or withdrawal.
- Fatigue, noticeable decline in health or appearance.
- Decreased performance, negative attitude, presenteeism or more absences
- Social avoidance, withdrawal, or inappropriate social behaviour.
- Substance use or addictive behaviours regularly impacting work or social interactions.
Resources and actions to take
Consult relevant UBC programs and resources for advice, including:
- The Centre for Workplace Accessibility
- Human rights advising from the Equity and Inclusion Office – UBCV | UBCO
- The Sexual Violence Prevention and Response Offices – UBCV | UBCO
- Stay at work, return to work, or work reintegration and accommodation programs.
Refer direct reports to appropriate UBC resources. Use UBC's Mental Health Continuum for Faculty and Staff to guide conversations and direct them to resources like The Orange folder and Employee and Family Asisstance Program.
Address inappropriate behaviour and interpersonal conflicts promptly.
Seek guidance from:
- UBC’s Respectful Environment statement and resources
- The Equity & Inclusion Office (UBCV | UBCO)
- The Investigation Office.
In case of an absence or leave, offer support and maintain respectful contact. Familiarize yourself with UBC’s paid and unpaid sick leave provisions and HR policies.
Respect and support medical accommodations and limitations.
What it looks like
- Excessive anxiety, easily triggered emotional or angry outbursts.
- Threatening, aggressive, or destructive behaviour (toward self or others).
- Suicidal thoughts or intentions.
- Decline in physical health, appearance, hygiene; exhaustion or burnout.
- Impairment with daily tasks, absenteeism, or disorganized thinking.
- Dependence on substance use or addictive behaviours that regularly impacts work or social interactions.
Resources and actions to take
Refer to mental health crisis supports, including:
- The Orange Folder – a guide for supporting faculty and staff in distress
- $3000 per year for psychological services (for you and dependents)
- Individual, or team crisis supports through EFAP
Respect medical accommodations, and limitations. Consult the Centre for Workplace Accessibility and your HR representative if you need support.
Ensure those who are impacted by a leave or absence are informed and supported. Contact your HR representative if you need support.
Manage your own wellbeing and work/life balance.
Download and print the Mental Health Continuum download
Quick reference poster
A simple, 1-page version of the continuum. This poster is a quick reference guide and is great for displaying in your workplace.
Full size poster
The full, 2-page version of the continuum includes all the links to the resources available for managers and leaders to direct their reports to, across the continuum.
This tool is based on the Mental Health Commission of Canada's Mental Health Continuum.