We are in final preparations for Workday and the Integrated Service Centre going live on November 2.

Elder care resources

We all know that life demands exist outside of work. Below are a list of suggested resources to assist you and your family in navigating elder care and caregiver support.

Compassionate care and general leaves

You may need to take time off of work to care for a family member who is extremely ill or due to the death of a family member. The first type of leave is called a compassionate care leave, and the second type of leave is known as a compassionate or bereavement leave. Click here for full details.

Counselling services and elder care support

The Employee and Family Assistance Program (EFAP) is a confidential and voluntary counselling support service. Counsellors can help with a range of issues, including relationship challenges, stress, depression, anxiety, addiction, family issues, grief and more. Services are confidential and available in multiple languages and formats.

EFAP also offers an extensive suite of services to support you, from providing wellbeing coaching or advising on family issues to offering legal support. These Work/Life consultations are conducted over the telephone and are designed to help you make the decisions that are best for you. Access WorkLife support services here.

Health authorities

Health Authorities provide services for Seniors, including Seniors Housing, and Home and Community Care. For more information, click on the Health Authority responsible for the area in which you, or your family member, lives.

  • Vancouver Coastal Health – Vancouver, Richmond, North and West Vancouver and along the Sea-to-Sky Highway, Sunshine Coast and BC’s Central Coast. Visit their Caregiver Support Program.
  • Fraser Health – Burnaby, Port Moody, Surrey, White Rock, New Westminster, Coquitlam, Port Coquitlam, Delta, Langley, Abbotsford, Pitt Meadows, Maple Ridge, Mission, Chilliwack, Agassiz and Hope. Visit their Caregiver Support page.
  • Interior Health – Kelowna, Kamloops, Cranbrook, Trail, Penticton and Vernon, as well as a multitude of more rural and remote communities. Visit their Caregiver Support pages.
  • Vancouver Island – Kelowna, Kamloops, Cranbrook, Trail, Penticton and Vernon, as well as a multitude of more rural and remote communities.
  • Northern Health – Northeast, Northern Interior and Northwest regions of British Columbia.

Government benefits and resources

Help lines and referral services

  • BC Seniors Healthcare Support Line: 1-877-952-3181
  • Healthlink BC: 8-1-1
  • Senior Advocacy Line: 1-866-437-1940
  • A Place For Mom: Free service for connecting seniors and their families to retirement homes.

Community organizations and support groups

Health & Wellbeing Disclaimer

The wellbeing information on this website is provided as information only and should not serve as a substitute for the consultation, diagnosis, or treatment from qualified physicians, mental health care providers, or other health care providers.  External resources have been carefully selected but are not produced by UBC and UBC is not responsible for the content nor does UBC endorse products or services mentioned on these sites.  Suggested links and resources are intended to educate but not to replace UBC policies, procedures or advice from health professionals.

UBC Crest The official logo of the University of British Columbia. Urgent Message An exclamation mark in a speech bubble. Caret An arrowhead indicating direction. Arrow An arrow indicating direction. Arrow in Circle An arrow indicating direction. Arrow in Circle An arrow indicating direction. Time A clock. Chats Two speech clouds. E-commerce Cart A shopping cart. Facebook The logo for the Facebook social media service. Home A house in silhouette. Information The letter 'i' in a circle. Instagram The logo for the Instagram social media service. Linkedin The logo for the LinkedIn social media service. Location Pin A map location pin. Locked A locked padlock. Mail An envelope. Menu Three horizontal lines indicating a menu. Minus A minus sign. Pencil A pencil indicating that this is editable. Telephone An antique telephone. Play A media play button. Plus A plus symbol indicating more or the ability to add. Search A magnifying glass. Settings A single gear. Speech Bubble A speech bubble. Star An outline of a star. Twitter The logo for the Twitter social media service. Unlocked An unlocked padlock. User A silhouette of a person. Vimeo The logo for the Vimeo video sharing service. Youtube The logo for the YouTube video sharing service.